MTM - Just Dont Do It | Glassdoor
  1. Helpful (3)

    "Just Dont Do It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MTM full-time for more than 3 years

    Pros

    Feeling like your helping people. The PTO if you get to use it.

    Cons

    Management, pay, and not having a person to turn to when you are being harassed because the management stick together.

    Advice to Management

    Management are bullies atleast mine was. I know she made me cry and now she is making being nasty to current employees that I still talk to that state she is not harassing them. Dont trust MTM's this is confidential Haha they know who you are and that manager will treat you poorly after. They dump more on you with no pay increase and then on top being harrassed by management no wonder theres a turnover there.

    MTM2019-05-04
  1. "Fast paced, very diverse decent pay & benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Madison, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MTM full-time for more than 5 years

    Pros

    Very diverse accepting environment. Own dedicated cube, decent pay and benefits. Making a difference in helping people with serious health issues. A lot of good co workers who care about members and other co workers. Local supervisors who try hard foster communication and inclusion. Lots of promotions from with in

    Cons

    Working with the limitations of dealing with slow moving inflexible government agencies that don’t have the members best interest at heart or use common sense in how they structure the contacts MTM has to work with. Some people at corporate who think they can have a one size fits all approach to all the contact centers Members can at times be stressed out and abusive. If you are thin skinned this job is not for you

    Advice to Management

    Don’t be so centralized with a one size fits all to your call centers and contracts.

    MTM2019-07-13
  2. "MTM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MTM full-time for more than a year

    Pros

    Working with very competent people within the corporate office; good partners in establishing location operations.

    Cons

    Speed to implement new technology.

    MTM2019-07-17

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