Macy's - Hard work, always busy, sometimes offered overtime | Glassdoor
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There are newer employer reviews for Macy's

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"Hard work, always busy, sometimes offered overtime"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Visual Merchandiser in New York, NY
Former Employee - Visual Merchandiser in New York, NY
No opinion of CEO

Pros

Pay was better than some office jobs I've worked in. Manager was very appreciative of all my hard work. Overtime was offered during the holidays. Very active job.

Cons

Its retail. No downtime. Always on the go. If in a mall you feel like you are stuck in a dungeon. Retail in general is nuts between the hours, no benefits, and no growth opportunities. Discount stinks and you have to have a macys CC or buy a prepaid card to get discount.

Advice to Management

Keep the visual shop more organized.

Other Employee Reviews for Macy's

  1. "Overwhelming workload which creates hostile customers."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Modesto, CA
    Current Employee - Sales Associate in Modesto, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    You're able to manage your schedule online which allows you to pick up or give away hours very easily.

    Cons

    Macy's seems to be more concerned with sales than customer care which makes it hard.

    Advice to Management

    Try to get corporate to allow for more hours so that Macy's doesnt look like ROSS.


  2. "great for gaining retail experience, not so great for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Aiea, HI
    Former Employee - Sales Associate in Aiea, HI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    As a floater you are able to work in different departments and learn new products, Macy's offers good discounts on top of sale prices also you can earn macys money when you open more macys accounts with your customers (good incentive), I had many friendly coworkers, given daily goals to reach gave me more sales experience in obtaining those goals.

    Cons

    (Pearlridge location)
    Little to no training in departments: many times you are thrown into a department you know nothing about while having customers get upset with you for not knowing.
    High expectations for opening macys accounts with your customers, very hard to do in certain departments and we cannot force the customer to open a account.
    Bad management: many times they did not know how to do there job and leave their employees to deal with it. Some managers would not listen to your schedule needs even though they say flexible hours and know you need certain days or times off and schedule you anyway. Many employees are students and the managers would still schedule them when they please. Some would also treat employees badly by raising their voice to them while a lot of favoritism among old timer employees happened.
    Request off options did not work half the time.
    not much room for advancement or pay raises. This location seems to have a high turnover due to the employees being treated poorly.

    Advice to Management

    let employees voice opinions, offer reasonable hours and time off, offer more training to employees before putting them into new departments which will also help a lot more customers in return, do not hire managers until they are capable of handling all procedures, do not allow favoritism to some employees. Always stress good communication between employees and managers. Employees will feel a lot comfortable talking to managers. Overall try to treat your employees well so they can be happy and want to come to work to service customers better.

There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

See Most Recent

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