Macy's - Hope it gets better.. | Glassdoor
There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

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"Hope it gets better.."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Associate
Current Employee - Retail Sales Associate
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Macy's full-time (Less than a year)

Pros

Managers seem nice..some good people in HR and some helpful associates there to assist noobs

Cons

Not enough coverage, some associates are left in charge of ringing, recovery, and helping the customers..customers end up angry because you cannot be in two places at once..some customers assume because you are working in retail you have no education which could not be further from the truth, also some associates try to take every sale so that they can reach and surpass their sales goals, some want to make themselves look better by making you look bad, customers can be extremely rude so you have to be patient, strict and outdated dress code

Advice to Management

Put more people on the floor, it may seem like you are saving money by not paying wages, but at what cost? Customers have no regard for merchandise so recovery is not easy and looks bad on us, it is not easy to keep the store looking clean when you have minimal workers to save you money. Let associates pick up shifts we need the help! We are not superhuman and the pay itself is not that great so more incentives should be offered to retain good employees who truly care about the customer and company..PS the dress code is a bit somber, let's get with the times, are we running a department store or funeral procession?

Other Employee Reviews for Macy's

  1. "No advancement in the workforce"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Macy's part-time (More than a year)

    Pros

    nice hours. 20% off benefit.

    Cons

    horrible management team. rude employees.


  2. "Ok for college student working part time."

    StarStarStarStarStar
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Macy's part-time (Less than a year)

    Pros

    Good first time job, great way to know the ins and outs of retail.

    Cons

    Managers pile a lot of work on you. Typical retail hours are expected. Can be not so flexible with the schedule. They hired so many people for the holiday season and then let go almost every single person

    Advice to Management

    Treat employees with respect and acknowledge hard work.

There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

See Most Recent

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