Macy's - Good place to work, but it has lots of drawbacks. | Glassdoor
  1. Helpful (1)

    "Good place to work, but it has lots of drawbacks."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Novi, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Macy's full-time for more than a year

    Pros

    Customers, coworkers are great and some managers are cool too. Corporate listens to suggestions. Good discounts for employees, decent health benefits for employees. Meetings everyday to let the team know how they are doing. New store manager is thoughtful, and speaks to employees with respect.

    Cons

    Not enough employees, high turnover, but there are some who have over 20 years of experience, however all staff is overworked and overwhelmed particularly the managers, lots of managers are leaving even upper management changes every two years. Moral is low, HR is a joke. Customers can’t use coupons too many sales are going on at one time. Corporate needs to take heed of suggestions. It would be great to have... corporate do an Under Cover Boss type of situation so that improvements can be made, not only for employees but customers too.

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    Advice to Management

    Keep your word to employees, don’t give them a lot of fluff then change things for the worst. Dig into different departments find the weakness and implement improvements from employees suggestions. Stop having concurrent sales, such as specials, regular sales and last act all together. “Under Cover Boss” will solve lots of issues.

    Macy's2018-07-11
  1. "Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Retail Merchandiser 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's

    Pros

    Public Relations, Merchandising, Store location.

    Cons

    Handling customer complaints, not enough assignments.

    Advice to Management

    To offer new associates to have more training.

    Macy's2019-10-21
  2. Helpful (1)

    "Friendly Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Receiving Team Lead in Mentor, OH
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Macy's part-time for more than a year

    Pros

    Co-workers and management are all friendly and patient.

    Cons

    Not enough people work here. Pay is low.

    Advice to Management

    Raise the starting pay. Schedule more than 2 associates per department. Try harder to keep the good employees who leave for more money/hours.

    Macy's2019-10-20

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