Macy's - Good place to work | Glassdoor
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There are newer employer reviews for Macy's

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"Good place to work"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in Cincinnati, OH
Current Employee - Manager in Cincinnati, OH
Recommends
Approves of CEO

Pros

This is a really wonderful place to work. There are great people here in every area. My boss treats me with respect and doesn't micro manage me. My work station is very spacious and I have a lot of tools at my disposal to get my work done. I have had a chance to meet a lot of the management that I'll be working with during my time here and I think that I will get great exposure and career advancement.

Cons

There isn't anything to complain about, but I've only been here a few weeks.

Advice to Management

Please continue to try to see things from the employees point of view.

Other Employee Reviews for Macy's

  1. "Macy's is fun if you can play the game"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FAO Schwarz Supervisor in Honolulu, HI
    Current Employee - FAO Schwarz Supervisor in Honolulu, HI
    Approves of CEO

    Pros

    Great work hours and fun if you can fit in with the other employees. It is easy to take time off if you need it and the pressure is minimal

    Cons

    High employee turnover, employees form cliques and all employees are under constant monitoring from the loss prevention people, sometimes they make you feel like you are doing something wrong even when you are not. The pay is not on the high end.....

    Advice to Management

    Communicate more and take responsibility for all actions. Focus on the lazy managers, business will improve if you put the hammer down on the ones that are not pulling their weight


  2. Helpful (2)

    "Not so glamorous at Macy's, don't be fooled!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Sales Manager in Mays Landing, NJ
    Former Employee - Group Sales Manager in Mays Landing, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    The best reasons to join Macy's East store are also the downsides. The discount is great, 20% off and employees are rewarded for exceeding sales and credit goals with 'Macy Money' (coupons that never expire and can be used on ANY merchandise). However, you MUST use your Macy's credit card (issued to you at time of hire) to receive any and all employee discounts. Of course, if you pay off the balance every month it would not be an issue.

    Also, depending on what department you are in you could be living a dream or a nightmare. This is true for management and sales associates. For those selected to work in level 2 or level 2 commission areas, Macy's can be very enjoyable and even pay pretty well.

    I was compensated decently, $38K for a level 1 group sales manager (department manager) but put in many hours and 8 weeks of training out of state because they did not have a training program in South NJ.

    Cons

    The discounts and 'Macy Money' paired with the Macy's credit card is actually a downside disguised as a benefit/reward. Macy's wants you to spend above your means and buy their 'aspiration brands' (Ed Hardy, Lacoste, Ralph Lauren etc.) and accrue interest on their credit cards. Not to mention that your reward for a job well done is basically a thinly veiled attempt to get you to dump your paychecks back into the store!

    Again, depending on what department you are employed in you could find yourself loathing the job. I managed a 'level 1' department so my sales associates made minimum wage ($7.50, and you would think a huge department store would pay above the bare minimum) for a very grueling job. I worked many hours (salaried) but mainly because the turnover in sales associates was extremely high leaving me with huge gaps in floor coverage. Also, a manager works 9 hour days with a 1 hour break but it is frowned upon to just work the 9 hour day. As a department manager you are pressured into working 10 to 11 hour days by upper management. It's a very under-handed tactic to get the maximum amount of grunt work out their salaried employees.

    Oh, and be prepared to be watched like a hawk by security. Most of Macy's store theft is committed by employees so the security team is more interested in apprehending employees than shoplifters.

    Advice to Management

    I would advise management to re-think and restructure Macy's from the ground up. Poor employee retention at the lowest level (sales associates) affects customer satisfaction and management. Make your employees happy and profits will grow!

There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

See Most Recent

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