Macy's - A good company to start a career in the retail industry. | Glassdoor
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There are newer employer reviews for Macy's

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"A good company to start a career in the retail industry."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Associate Buyer in New York, NY
Current Employee - Associate Buyer in New York, NY
Recommends
Positive Outlook
Approves of CEO

I have been working at Macy's full-time (More than 3 years)

Pros

High speed, challenging work environment makes you strong. Lots of areas to move around to. Great training.

Cons

Long hours, stressful environment, low pay.

Other Employee Reviews for Macy's

  1. Helpful (14)

    "Heavily political + toxic work environment = high turnover rate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Manager in New York, NY
    Former Employee - Creative Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Macy's full-time (More than 3 years)

    Pros

    It's in NYC which means you can search for other jobs.

    Cons

    Be careful. This place has an extremely high turnover rate. Never have I seen so many goodbye emails in 1 year! On my first week I witnessed over 10 resignations! They say a toxic work environment usually has high turnover. This is true. Most people usually stay a year. The others stick around hoping for a promotion which in the end doesn't match up to industry standards in terms of compensation. It is a myth that only companies with poor performance are toxic. This company boasts record breaking profits where employees are expected to work and cheer for themselves tirelessly, but do not see any recognition or reward from it, especially in the form of raises or bonuses. Most benefits, including bonuses are only available to director level and above. Macy's is notorious for its low pay across the board, whether for store associates or corporate employees. They keep the morale going through "magic", celebrity appeal, brand familiarity, etc. (similar to Disney), but beyond all the smoke and mirrors, looking from the inside, there's a lot more that meets the eye. Cannot work remotely as easily as other tech companies because of security reasons. The NY office is heavily political, cliquish, with many a promotion stemming from favoritism. And little to no transparency within teams as members are silently urged to compete with one other. Something is very wrong, morale is not consistent or stable, and social activities are rare. All of this may stem from top management that focuses exclusively on profits like 50,60,70% growth in each respective year. The team works tirelessly to deliver those results, but the negative effects are devastating.

    Advice to Management

    Management did set up some temporary "task forces" and surveys to examine the high turnover rate but solutions that came from it were surface level and didn't treat the real problem. Having more paper towels in the kitchen does little to solve our major problems. Employees are constantly asked to give feedback, but are expected to remain quiet, with subtle threats to their employment if too much honesty is given. The task forces were not taken seriously, politically charged, and were dissolved quickly. Investigate problems at a deeper level. Cases such as bullying should be taken more seriously and followed up by HR and managers.


  2. Helpful (3)

    "Unreasonable at times, but a good way to meet new people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Denver, CO
    Former Employee - Beauty Advisor in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Meeting new people.
    free makeup when you worked in cosmetics.
    associate discount.
    commissioned based (only in certain departments).

    Cons

    Upper management doesn't know how to communicate.
    Unrealistic expectations for too low of wages.
    The scorecard system is deeply flawed and I feel like it is used to hurt employees rather than improve their worth ethic.
    Management only cares about you as an employee if you open credit card account, no matter what department you work in, it is an expectation. The irony behind this is that a lot of people refuse to come into Macy's because of the employees pressuring them to open store accounts, so Macy's has lost significant business over the years because of their store cards.

    Advice to Management

    Quit using Macy's cards as a way to build business, it is hurting you.
    If employees are measured by a scorecard, than management should be too, and I am talking about individually measured. Department managers should also be required to open credit applications and meet a quota, just like their under-payed employees.

There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

See Most Recent

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