Macy's - good customer service experience, poor managment | Glassdoor
There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

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"good customer service experience, poor managment"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in San Francisco, CA
Current Employee - Customer Service Representative in San Francisco, CA
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Macy's part-time (Less than a year)

Pros

Convienent location, above minimum wage

Cons

poor management, wasteful of resources, not enough recognition for employees who go above and beyond, dealing with some unruly customers

Other Employee Reviews for Macy's

  1. "They can do better if..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Pittsburgh, PA
    Current Employee - Sales Associate in Pittsburgh, PA

    I have been working at Macy's full-time (More than 3 years)

    Pros

    Flexible schedule and shifts to choose from.Good benefits and coverages.

    Cons

    No trainings. Unprofessional management. They have policies they do not reinforce.


  2. "Above minimum wage seasonal job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auditor/Clerk (Temporary) in Cheshire, CT
    Current Employee - Auditor/Clerk (Temporary) in Cheshire, CT

    I have been working at Macy's full-time (Less than a year)

    Pros

    - Paid every week.
    - Decent and tolerable supervisors and managers.
    -Better pay than most retail positions.

    Cons

    -Can become mundane after awhile.
    - The job was only temporary.

    Advice to Management

    None

There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

See Most Recent

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