Macy's - As a first job, it was helpful in learning customer service and management. | Glassdoor
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"As a first job, it was helpful in learning customer service and management."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Wayne, NJ
Former Employee - Sales Associate in Wayne, NJ
No opinion of CEO

I worked at Macy's part-time (Less than a year)

Pros

I learned great customer service skills and met some wonderful people that I'm still friends with today. The associate discount was a huge benefit of working there because I got such great deals on clothes, shoes, and accessories.

It was a decent job to have as my first job because it was flexible with my school schedule. It also didn't require too much out of me while concentrating on school.

Cons

Not having a consistent schedule always bothered me because I wouldn't know my schedule until a week or two before. Sometimes they would get my hours wrong and it would coincide with when I had classes so I would always have to go to my manager to fix it. And working during the holiday season is the worst because the customers are more likely to be irritable and take it out on the sales associates. The hours during the holiday season is longer and later... I remember working till 2am on some nights.

The work environment was usually chaotic and not very organized all the time. And I didn't like how the on-call sales associates would always ring up for their sales goal rather than the full-time and part-time sales associates first.

Other Employee Reviews for Macy's

  1. "Overall Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Prevention Manager in Los Angeles, CA
    Former Employee - Loss Prevention Manager in Los Angeles, CA
    Recommends

    I worked at Macy's full-time (More than 3 years)

    Pros

    Extensive experience in all loss prevention job functions.

    Cons

    Not enough opportunities for promotion.

    Advice to Management

    Management needs to focus on having LPM receive certifications.


  2. "Micromanaged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Mission Viejo, CA
    Current Employee - Sales Associate in Mission Viejo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    It was better than bot having any job.

    Cons

    They overly micromange you with unfair ratings systems.

    Advice to Management

    Update rating system for employees.

    Set more realistic expectations of employees.

There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

See Most Recent

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