Macy's - Great emphasis on customer service | Glassdoor
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There are newer employer reviews for Macy's

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"Great emphasis on customer service"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Salt Lake City, UT
Former Employee - Sales Associate in Salt Lake City, UT
Recommends
Neutral Outlook
Approves of CEO

I worked at Macy's part-time (More than 5 years)

Pros

Flexibility, Fun People, Dynamic Work Environment

Cons

Constant change in policies, limited training.

Other Employee Reviews for Macy's

  1. Helpful (2)

    "Decent Seasonal Merchandiser Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Merchandiser in New York, NY
    Current Contractor - Merchandiser in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's as a contractor (Less than a year)

    Pros

    Herald Square location has a nice family feel atmosphere.
    Nice and helpful co-workers.
    Overall kind customers and lots of tourists and out-of-town customers
    Gaining more retail experience.

    Cons

    As a seasonal employee the pick-up-shifts choice is hard because the permanent ones get first pick so by the time you can choose it'll say 0 or 1 six hour shift and you won't work everyday, for example between October and January I would have worked only less than 20 days combined.
    Low pay $8 is quite unfair for such a successful company.

    Advice to Management

    Have better daily communication between you and lower employees so that one person isn't bearing the responsibility or blame.


  2. Helpful (1)

    "Lower levels are bad,"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Learning new things to do for further in life, some associate discount, fellow associates are helpful, can decide on your own shift

    Cons

    8.25 for that much professional dress code is wrong in my opinion, breaks are ignored which is a horrible thing, bad integration system.

    Advice to Management

    Talk with your associates, give associates way for advancement, ordering them around is not communicating. Forcing associates to sell more product will only make way for the dishonest associates

There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

See Most Recent

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