Macy's - Great emphasis on customer service | Glassdoor

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There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

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"Great emphasis on customer service"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in Salt Lake City, UT
Former Employee - Sales Associate in Salt Lake City, UT
Recommends
Neutral Outlook
Approves of CEO

I worked at Macy's part-time (More than 5 years)

Pros

Flexibility, Fun People, Dynamic Work Environment

Cons

Constant change in policies, limited training.

Other Employee Reviews for Macy's

  1. "Willing to work around my schedule. Although we needed more floor coverage to help with customers needs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in West Covina, CA
    Former Employee - Retail Sales Associate in West Covina, CA

    I worked at Macy's part-time (More than a year)

    Pros

    Good benefits, my co-workers were great to work with. Nice discounts as well.

    Cons

    Holiday hours are a brutel as you can imagine.


  2. Helpful (1)

    "Lower levels are bad,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's full-time (Less than a year)

    Pros

    Learning new things to do for further in life, some associate discount, fellow associates are helpful, can decide on your own shift

    Cons

    8.25 for that much professional dress code is wrong in my opinion, breaks are ignored which is a horrible thing, bad integration system.

    Advice to Management

    Talk with your associates, give associates way for advancement, ordering them around is not communicating. Forcing associates to sell more product will only make way for the dishonest associates

There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

See Most Recent

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