Macy's - There is a better way to make magic happen! | Glassdoor
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There are newer employer reviews for Macy's

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Helpful (2)

"There is a better way to make magic happen!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate
Current Employee - Sales Associate
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Macy's part-time (Less than a year)

Pros

*I love the macy's customers and my fellow employees.
*The store discount is a nice benefit.
*You are able to pick up extra shifts, trade, or give away shifts.

Cons

*It would be nice to be educated about upcoming sales and promotions through in-site.
*Before hiring new employees, please ask existing employees if they would like to increase their weekly work hours.
*I was told to ask every customer to open a new macy's charge account, and not to give up until they say no three times. I find this morally reprehensible. The interest rates are extremely high, and each time you apply for a credit card it affects your credit rating. The 20% discount that new applicants receive on purchases for the first two days is limited to $100, but customers are encouraged to buy, buy, buy!
*You are led to believe that you can earn a nice hourly wage with the commission program set in place. Whenever you do make a little extra, you are given hours during slow periods (when there are no store-wide sales going on), or the sales floor is flooded with sales staff that are left to compete and fight over customers and sales. You go into deficit when you cannot cover your draw, and that has to be paid off before you can earn commission again. It is very disheartening to start a shift and see that you are already minus 60% of your sales goal because of returns (which typically happens after every big sale).
*We are constantly being given more work, but there is never enough time to finish it all.
*Managers approach sales people on the floor, in front of customers and other employees, to discuss their scorecard, and remind us to sell more, and push new credit applications.

Advice to Management

Cut out commissions, and pay a fair hourly wage to your employees. This would give us the ability to give all customers the "magic" experience they truly deserve.

Training and advice should be conducted in a private area.

Other Employee Reviews for Macy's

  1. "First job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jewlery Sales Associate in Middletown, NY
    Former Employee - Jewlery Sales Associate in Middletown, NY
    Doesn't Recommend

    I worked at Macy's part-time (More than a year)

    Pros

    Great co workers, good part time job

    Cons

    management, pay, scheduling, large turn over rate


  2. "unsatisfactory experience, not what you would think"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    employee discount and some specials

    Cons

    low paying job with long hours

There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

See Most Recent

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