Macy's - Retail Sales Associate | Glassdoor
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There are newer employer reviews for Macy's

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"Retail Sales Associate"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Associate in Palo Alto, CA
Former Employee - Retail Sales Associate in Palo Alto, CA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Macy's part-time (Less than a year)

Pros

If you are an outgoing person and enjoy making connections with customers, then working at Macy's can be a rewarding experience. Customer satisfaction is held in high esteem and managers are constantly encouraging employees to placate any confusion or anxiety the customer may be having. A major benefit is that one can advance within the company quickly if they show initiative and make lasting connections with customers.

Cons

The hourly wage is barely above minimum and is especially bad for the area (Palo Alto). While working there, I barely had enough money to eat and pay for gas. Employees are required to persuade the customers into purchasing Macy's cards and set up accounts for every transaction, which becomes frustrating and tiresome. Commission is terrible ($1 for every Macy's account opened) and you are pushed to reach sales goals which can be unrealistic. Competition for commission can be fierce in certain departments (especially the shoe department) where the pay-off is higher. Additionally the register system is mind-numbingly outdated and is more of a burden that a tool.

Other Employee Reviews for Macy's

  1. "100 Million Annual Expense Cut"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time

    Pros

    Great People and a great culture.

    Cons

    Retailer, so pay is below average.


  2. "Seasonal Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Clerical in West Chester, OH
    Current Contractor - Clerical in West Chester, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Macy's as a contractor (Less than a year)

    Pros

    Friendly co-workers
    Great pay
    Discounts at Macy's and macys.com

    Cons

    Clocking system, you must clock in and out for everything.

    Advice to Management

    Let go of the imaging manager.

There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

See Most Recent

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