Macy's - Great coworkers, bad managers. | Glassdoor
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There are newer employer reviews for Macy's

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Helpful (2)

"Great coworkers, bad managers."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Beauty Advisor in The Woodlands, TX
Former Employee - Beauty Advisor in The Woodlands, TX
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Macy's part-time

Pros

I loved my coworkers, I loved my customers.

Cons

The managers are awful. One insisted on screaming at a new hire in front of customers and coworkers, that she wasn't wearing "enough" eye makeup. Another time, a customer had verbally abused a coworker of mine to the point of tears because my coworker insisted on following mandated company policy that the customer didn't like, and management sided with the customer and admonished my well-meaning coworker for doing her job.

Advice to Management

There is literally no reason to encourage your management to abuse employees.

Other Employee Reviews for Macy's

  1. Helpful (1)

    "Decent temporary job."

    Star Star Star Star Star
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate

    I worked at Macy's part-time (Less than a year)

    Pros

    Discount, flexible schedule

    I worked at Macy's seasonally, and it was a decent temporary job. The discount for Christmas shopping was also great, but I spent more money than I made. I nannied during this time and I made a lot more per hour nannying.

    Cons

    My first day was Black Friday, and although I had gone through training, which is done on a computer in the back room, I was thrown on a register with no one else around. For the most part it was fine, but I didn't have help when I needed it.


  2. Helpful (2)

    "Sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Seattle, WA
    Former Employee - Sales Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Macy's full-time (More than 3 years)

    Pros

    Good amount of vacation and comp time. Sales managers bond with each other due to the amount of stress put on them to perform in a dysfunctional work environment

    Cons

    Unrealistic expectations. Sales managers treated poorly in general. No room for advancement. Customers always unhappy because sales people are never available due to cut backs that happen regularly. Sales managers are over paid cleaning people and under paid nannies. Sales associates are mean to management and customers.

    Advice to Management

    Senior management should be on the floor assisting management team. Senior Management should try to understand the impact of cut backs and how it effects the sales manager team. Senior management should support their managers not berate them.


There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

See Most Recent

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