Macy's - It was an 'ok" place to work | Glassdoor
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There are newer employer reviews for Macy's

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"It was an 'ok" place to work"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Human Resources Coordinator in Kalamazoo, MI
Former Employee - Human Resources Coordinator in Kalamazoo, MI
No opinion of CEO

Pros

There were very flexible with schedules which help when you are balanceing work/life issues. They did a lot of promoting within the company.

Cons

They are continually in a process of change so it makes it hard to be consistent with employees because the policies and procedures are changing on what seems like a daily basis.

Advice to Management

Take some time to really talk to your associates and get a good feeling of what the employee moral is. Your associates want to feel like they are important and they matter to you.

Other Employee Reviews for Macy's

  1. Helpful (1)

    "Used and Abused...."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate, Brand Specialist in Lake Grove, NY
    Former Employee - Sales Associate, Brand Specialist in Lake Grove, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great coworkers! I formed some really great friendships with some great people while working at Macy's, also the employee discount is great, and it's one of the few places that offer benefits these days.

    Cons

    Lower level employees are treated terribly. Depending on your manager, they either shield you from the abuse doled out by upper management, or place the full burden on your shoulders. As a sales associate, you are reminded several times each shift that you are failing to reach either your credit goal, or your sales goal, or if you do make those goals, then you are reprimanded for spending too much time ringing and not enough time cleaning. If you clean, you are not selling enough. It truly is a no win situation. Everyone, including the managers know the goal system is ridiculous and unrealistic, but they tell you to put on a happy face and roll with it if bosses are watching. Also, management has no problem lying right to your face if it helps the bottom line. They will promise raises, promotions, time off, etc. and then renege when they get what they want out of you. It is very obvious that employees are last in a long list of priorities. This store recently underwent a 4 million dollar renovation, but the employee lounge is roach infested due to lack of maintainence. I am so much happier in my current office job, the pay is not much better, but I am treated with respect, which goes a long long way.

    Advice to Management

    My only advice to management is to treat your employees with more respect. Don't harrass them to meet unrealistic sales goals that you know are almost impossible to achieve. Stop rewarding those associates who meet their goals at the expense of their coworkers, the competitive environment that is fostered there is stressful and demoralizing, and in the long run, does not improve the bottom line.


  2. Helpful (1)

    "Great, if only i was interested in retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Nashville, TN
    Current Employee - Sales Supervisor in Nashville, TN
    Recommends
    Approves of CEO

    Pros

    The people i work with are great, the people i manage not so much. The benefits are great a 20% emp. discount on everything! Lots of incentives that use macys money, which is pretty much cash. Great employee lounge. The ability to track all of your stats online is great.

    Cons

    Theres a lot of politics for hiring, and during these tight times, promotions are being made by location, not by talent. We make substantially less than other retailers. And are making more profits. It would be better if i was looking to move in the retail world, but since this is just a job, i wish i was making more, because i could at another company. I'm a manager and getting paid like an associate, because "I'm in training".

    Advice to Management

    Step up to the plate, and start paying your employees better. They would stop leaving, and applying for jobs all of the time if they felt more comfortable with where they are.

There are newer employer reviews for Macy's
There are newer employer reviews for Macy's

See Most Recent

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