Current Employee - Anonymous Employeein Wood Dale, IL
Recommends
Positive Outlook
Approves of CEO
I have been working at Madden Communications full-time for more than 10 years
Pros
Madden is well-respected in its industry with a strong product offering. It has been constantly evolving over the last 10 years in order to position itself for the next generation of retail marketing POS execution. Good people working hard to make a difference. Great benefits and work-life balance.
Cons
Madden is currently transitioning from its legacy traditional print manufacturing background to a more diverse procurement and distribution service provider. There is lots of change to deal with.
Former Employee - Senior Production Coordinatorin Wood Dale, IL
Doesn't Recommend
Negative Outlook
No opinion of CEO
I worked at Madden Communications full-time for more than 5 years
Pros
Superb documentation of internal processes and procedures, equipment capabilities. Best in class training and cultivation of strong customer service personnel.
Cons
- Very long hours for some, while others do the bare minimum - poor load balancing
- Lots of favoritism
- Bad business decisions led to many rounds of RIF's
- Poor path to advancement in customer service
- Ultimately, years of bad management and decision making led to customers severing ties with this once great company, to the point that Madden's equipment was sold off to Orora and Inner Workings (Aug 1st 2019)....
Empty shell of what was once great. Former co-workers from customer service are fortunately very well prepared to work in the print industry. Several are employed along side me at my current place of employment.
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Advice to Management
You spent years treating people that worked hard very poorly. You made countless bad decisions, that after they soured resulted in RIF's of some of your best and most talented employees. I would bet that some at the top received some huge windfall of cash as the company was sold off, and everyone else took a lump. I have no advise to management, they were without redemption.
Madden Communications
Employee Review
"A solid, rewarding place to work..."
I have been working at Madden Communications full-time for more than 10 years
Pros
Madden is well-respected in its industry with a strong product offering. It has been constantly evolving over the last 10 years in order to position itself for the next generation of retail marketing POS execution. Good people working hard to make a difference. Great benefits and work-life balance.
Cons
Madden is currently transitioning from its legacy traditional print manufacturing background to a more diverse procurement and distribution service provider. There is lots of change to deal with.
Other Employee Reviews
"best place to work"
I worked at Madden Communications for more than a year
Pros
best place to work for
Cons
none that i can think of
"Been predicting for years that Madden would sell/close shop"
I worked at Madden Communications full-time for more than 5 years
Pros
Superb documentation of internal processes and procedures, equipment capabilities. Best in class training and cultivation of strong customer service personnel.
Cons
- Very long hours for some, while others do the bare minimum - poor load balancing - Lots of favoritism - Bad business decisions led to many rounds of RIF's - Poor path to advancement in customer service - Ultimately, years of bad management and decision making led to customers severing ties with this once great company, to the point that Madden's equipment was sold off to Orora and Inner Workings (Aug 1st 2019).... Empty shell of what was once great. Former co-workers from customer service are fortunately very well prepared to work in the print industry. Several are employed along side me at my current place of employment.
Show MoreAdvice to Management
You spent years treating people that worked hard very poorly. You made countless bad decisions, that after they soured resulted in RIF's of some of your best and most talented employees. I would bet that some at the top received some huge windfall of cash as the company was sold off, and everyone else took a lump. I have no advise to management, they were without redemption.
Discover more reviews about Madden Communications.