Madewell - Tempting perks (discount) with frustrating work experience | Glassdoor
There are newer employer reviews for Madewell
There are newer employer reviews for Madewell

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"Tempting perks (discount) with frustrating work experience"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate
Current Employee - Sales Associate
Doesn't Recommend

I have been working at Madewell part-time (Less than a year)

Pros

Really great discount that is valid at Madewell AND J.Crew stores
Friendly work environment
Madewell stores are clean and fresh-looking, and play good music (not too loud to drive you crazy on a long shift)-- fun, youthful vibe

Cons

On-call shifts (won't know if you need to come into work until 2hrs before the shift starts
3 days notice on next week's schedule
low hourly wage
VERY few hours (even as a top associate at the store)

Advice to Management

NO On-call shifts. Use data to know when you need the most associates, and stick to that.

Other Employee Reviews for Madewell

  1. "Passive Aggressive Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support in New York, NY
    Current Employee - Sales Support in New York, NY
    Neutral Outlook

    I have been working at Madewell part-time (Less than a year)

    Pros

    Great clothes and discounts both at Madewell and J.Crew.
    Great overall brand vibe
    Part-time employee benefits

    Cons

    Passive aggressive management
    Lecturing/passive aggressive management of employees in front of customers
    Low pay when compared to its competitive stores
    On-call hours are ridiculous

    Advice to Management

    Passive aggressive management style is not the best when it comes to getting your employees to stay and work. Lecturing employees in front of customers is the worst and it does not bring forth a constructive working environment. I sensed a high level of insincerity from a certain manager when I was there. S/he remembers everything down to the nitty gritty about every thing. Won't cut a break for anyone. Kinda showing everyone who's boss.

    However, there were some great managers that I think were very open and receptive of getting to know the employees. Also, seriously rethink those silly monthly meetings (I mean, seriously fit sessions? I think I've got it down. Plus the meetings are always about how to generate sales, but nothing ever to cultivate a meaningful relationship with other staff members that would really benefit the team working environment!)


  2. "Average retail job in the city"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Madewell part-time (More than a year)

    Pros

    Great discounts on clothing, meet cool people. High visibility with upper members of corporate.

    Cons

    Low wages, strict on rules. No room for mobility and no loyalty from management.

    Advice to Management

    Treat veteran employees with more respect!


There are newer employer reviews for Madewell
There are newer employer reviews for Madewell

See Most Recent

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