Makro - ATOUCRATIC MANAGEMENT | Glassdoor
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There are newer employer reviews for Makro

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"ATOUCRATIC MANAGEMENT"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
No opinion of CEO

Pros

Some excellent products and good pricing policy.

Cons

One of the most arduos and comprhensive recruitment procedures I have ever experinced only to be treated like a five year old when successfully employed. The management structure is totally autocratic at every level and takes no account of the reasons for your employment in the first place.
Complete lack of any empathy or understanding of employee resources,needs or ambition, at every level of management. There is only one way to do anything and that is the "Makro way" whether or not it is accepted business practise god or bad in any event. Small pathetic detail is attneded to whilst thousands of pounds in waste and losses is ignored even when it has been drawn attention to. A very sad example that is a classic for any business school in how not to run a business. It is intersting to see how long the German parent will allow the current management to continue deluding themselves, supposedly only another six months.

Advice to Management

I understand that the majority of managers have a background in the retail grocery trade and their expertise in personnel management and direction is completely governed by their experience of "hire and fire" of shelf stacking staff. Extremely poor management skills at all levels of the company. Itellect levels are generally low and it will come as a shock to anyone with a breadth of experience in other industries. The senior management are completely in the dark as to what is going on generally the MD has the right motives but is poorly assisted by his colleagues who truly do not have the ability to perform to the levels needed in the companies perilous state.

Other Employee Reviews for Makro

  1. "Makro"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medewerker Klantenservice in Wageningen (Netherlands)
    Former Employee - Medewerker Klantenservice in Wageningen (Netherlands)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Makro part-time (Less than a year)

    Pros

    Enorm vriendelijke omgeving en hele leuke collega's. Ook de computers werken snel genoeg en je hebt altijd twee schermen. Als je niets te doen hebt, krijg je altijd wel een taak en dus is het nooit saai.

    Cons

    Sommige klanten zijn erg direct en hard. Hier moet je gewoon tegen kunnen en je moet je onder alle omstandigheden vriendelijk gedragen tegenover de klant.

    Advice to Management

    Blijf zoals je bent. Het is een heel leuke omgeving om in te werken, alleen zijn sommige klanten helaas wat ongeduldig en daar dienen werknemers gewoon geduldig mee om te gaan.


  2. "Prima bijbaan"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Klantenassistent in 's-Hertogenbosch (Netherlands)
    Current Employee - Klantenassistent in 's-Hertogenbosch (Netherlands)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Makro (More than 8 years)

    Pros

    - medewerkers worden eindelijk goed betrokken bij de nieuwe strategie
    - veel verantwoordelijkheid

    Cons

    - paniekvoetbal
    - te weinig personeel
    - elke 2 jaar nieuwe strategie of reorganisatie

    Advice to Management

    - Geef ook parttimers een fatsoenlijke basistraining, over de gehele winkel niet alleen de eigen afdeling.

    - loop voorop door innovatie ipv strategie en winkels naar een niveau te tillen waarop het 5 jaar geleden had moeten zijn.

There are newer employer reviews for Makro
There are newer employer reviews for Makro

See Most Recent

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