Mandarin Oriental Hotel Group - One of the best hotel groups to work for | Glassdoor
There are newer employer reviews for Mandarin Oriental Hotel Group
There are newer employer reviews for Mandarin Oriental Hotel Group

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Helpful (1)

"One of the best hotel groups to work for"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Approves of CEO

Pros

Much, much better than the competition in providing opportunities for junior/middle management staff into higher management. Many opportunities for performers to get cross exposure in Europe and Asia to get better ingratiated into corporate culture. Excellent HR, lots of investment into employees to curb high turnover that is a norm in the hospitality industry. Huge emphesis on senior management to keep staff happy - part of their performance evaluation is how much they advance your career! *Most* colleagues are very ambitious and are hard workers so you can compete with them in a very healthy environment to better yourself. Probably depends which location you work at but most senior management have done what you are doing and know the real issues you face and help you work through them. Very approachable. Corporate staff is very down to earth and everyone believes in the company and its values.

On the product side, simply an excellent product; something you can be proud of and want to make better. Environment is so that you do not want to let your bosses down. Salaried employees do not lose pay during slow times by taking hourly staff hours. More hours for same pay but this is a good thing when people around you are having their pay cut

Cons

While fundemental benefits are above average, "perks", like discounts with partners, etc. are not as good as the 10-20x bigger chains. Problem is that they are too small and their presence in the US has been trimmed by the economy. There are people in every company who are a**h***s at the top and they can make your life difficult but I guess it takes skill in dealing with them. MO, while not as bad as some other hotel companies (nepotism is higly curbed), they still have their share. During lean times, long long work hours for management because hours/pay cut for hourly workers. But hopefully this will be recognized when times get better.

Advice to Management

Offer 360 feedback of senior management. Annual review should be made anonymous - then you will get staff to truly tell you how they feel about the HR Directors or other they cannot touch otherwise (except maybe when they have already submitted their resignation)

Other Employee Reviews for Mandarin Oriental Hotel Group

  1. "6 mois de turn-over dans le département F&B"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in London, England (UK)
    Former Intern - Anonymous Intern in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Mandarin Oriental Hotel Group as an intern (Less than a year)

    Pros

    Bonne ambiance au sein de l'équipe et des différents départements. Possibilité d'évoluer facilement si l'on montre sa motivation et sa volonté de bien faire.

    Cons

    De nombreux clients très fortunés et pas toujours très aimable.

    Advice to Management

    Permettre une meilleur communication entre les départements.


  2. "Union hotel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook in Washington, DC
    Current Employee - Line Cook in Washington, DC
    Recommends

    I have been working at Mandarin Oriental Hotel Group full-time (More than 5 years)

    Pros

    Good pay and benefits. Great employee culture

    Cons

    Getting days off can be problematic

There are newer employer reviews for Mandarin Oriental Hotel Group
There are newer employer reviews for Mandarin Oriental Hotel Group

See Most Recent

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