Marin Software - Great workers but senior management has missed the boat | Glassdoor
There are newer employer reviews for Marin Software
There are newer employer reviews for Marin Software

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Helpful (3)

"Great workers but senior management has missed the boat"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Success in New York, NY
Former Employee - Customer Success in New York, NY
Doesn't Recommend
No opinion of CEO

I worked at Marin Software full-time (More than 3 years)

Pros

Offices in great locations
Departments other than Customer Success are run well
"Worker bees" that care

Cons

Lack of executive leadership
Lots of turnover in Customer Success group
Reactive product development cycle

Advice to Management

Remember that it is always the client that comes first. As such, arm, motivate, train and incent your customer facing folks instead of blaming them the for the poor contracts they inherited from sales or the client dissatisfaction from a complex product that has slipped behind the competition.

Other Employee Reviews for Marin Software

  1. "Great experience in the Silicon Valley"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Junior Data Scientist in San Francisco, CA
    Former Intern - Junior Data Scientist in San Francisco, CA
    Recommends
    Neutral Outlook

    I worked at Marin Software as an intern (Less than a year)

    Pros

    Great working atmosphere, very nice colleagues.
    A lot of flexibility for working hours as long as the work is done.
    I was given a lot of freedom handling my internship project (research on online bidding algorithms).

    Cons

    No lunch provided, only dinner 2 times a week.


  2. Helpful (3)

    "Nepotism and Post-IPO Woes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - N/A in San Francisco, CA
    Former Employee - N/A in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Marin Software full-time (More than a year)

    Pros

    strong brand, good location, solid benefits

    Cons

    Company suffering from incessant nepotism and change of management. HR is clueless. Product has lacked innovation for some time.

    Advice to Management

    Get back to grassroots. Poor executive hiring is forcing current talent to find less abusive employers. Not ok way you're treating ppl who've dedicated years to mission/vision.

There are newer employer reviews for Marin Software
There are newer employer reviews for Marin Software

See Most Recent

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