Mark Group - A very good and frustrating experience | Glassdoor
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There are newer employer reviews for Mark Group

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"A very good and frustrating experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Phila, PA
Former Employee - Anonymous Employee in Phila, PA
Doesn't Recommend
Neutral Outlook

I worked at Mark Group full-time (Less than a year)

Pros

There are a lot of good, smart, hardworking people here. This especially includes the install crews that keep the business running and earned the company an Angie's List service award in 2012. Unfortunately, all of these good folks are stymied by their British bosses.

Cons

The British bosses. The folk from the UK parent do not give the US executives the autonomy to run the company. Operating in the UK is very different from the US and the British fail to grasp this. From the second rate systems and support to the crippling manuals processes, this is a failure waiting to happen.

Advice to Management

Stand up to the UK ownership and let they know what it is you need to be successful. You may be surprised and they may give you the resources you need. I don't see it happening, but if you don't ask, you'll never know.

Other Employee Reviews for Mark Group

  1. "Great group"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people you work with are great. Great opportunity to make a living.

    Cons

    Upper management is clueless as to the needs of the workers on the ground. Middle management was solid.


  2. "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Mark Group full-time (More than a year)

    Pros

    There are so many good people that work for this company but they are taken advantage of and not appreciated for the work they take on, especially now that people are leaving (or being laid off) so rapidly.

    Cons

    Unappreciated for what you do. Some management gets a way with treating you like crap with no repercussions. I have never worked at a company like this, where a manager can belittle you and put you down constantly and keeps their job. No career development and won't promote you till 20+ years later.

    Advice to Management

    Take care of your employees. Keep eyes on your managers to make sure they are treating people properly.
    Helpful

There are newer employer reviews for Mark Group
There are newer employer reviews for Mark Group

See Most Recent

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