Marriott International - Great pay & benefits, but hard work and bad staff | Glassdoor
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There are newer employer reviews for Marriott International

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"Great pay & benefits, but hard work and bad staff"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Server in West Des Moines, IA
Former Employee - Server in West Des Moines, IA
Recommends
Positive Outlook
No opinion of CEO

I worked at Marriott International part-time (Less than a year)

Pros

Great pay for restaurant workers
Side work was minimal at best
Moderately flexible schedules & when you aren't busy they closed the restaurant early

Cons

Side work was minimal = substandard food service environment
Lots of uneducated/not well trained employees which led to constant gossiping, crying, skipping work, and high turnover leaving the capable and mentally stable employees with all of the work.

Advice to Management

Hire people because they are suited for the job, not because you feel sorry for them.

Other Employee Reviews for Marriott International

  1. "Wonderful experience representing the best in hospitality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager Hotel in Cedar City, UT
    Current Employee - General Manager Hotel in Cedar City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than 5 years)

    Pros

    Great Vision with highest regard for their employees as well as guests.

    Cons

    Little to no freedom with individualism property to property. However, I understand that they want complete consistency within brands.


  2. Helpful (4)

    "The WORSE place EVER to WORK or STAY at!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services in King of Prussia, PA
    Former Employee - Guest Services in King of Prussia, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Marriott International full-time (Less than a year)

    Pros

    There are seriously NONE..AT ALL!!

    Cons

    This place seriously has the WORSE management EVER. Its managed by SSN Hotels and they are just horrible. They care NOTHING about their employees or guest. This place had so much potential when it first opened in Feb 2012 but since then it has went DOWN hill. I mean they been through THREE General Managers...that should tell you ALOT rite there!! Anyone with common sense has already LEFT this place or is trying to leave. I was one of the ones that started from the start and I wanted to be loyal to the company and stick it out....but after i realized that they didnt care about their employees or guest than I left to go work an an ACTUAL Marriott hotel..not another franchised hotel...and let me tell you their is a BIG difference... (Now this review ISNT about Marriott because I have worked for Marriott for many years and I LOVE working for Marriott...This review is about SSN Hotels.) They dont care about anyone but themselves...Mr. Marriott would prolly be rolling over in his grave if he knew how poorly this hotel is ran and how the empolyees and guests are treated because Marriott has such high standards for their employees and their brand...and THIS hotel is not living up to either. Its NOT up to Marriott Standards at all. If they dont get NEW management soon then Im pretty sure its gonna get shut down. Its way too many hotels in the King of Prussia area for anyone to have to stay or even WORK at this one. My advice is if you want to work for Marriott DONT choose THIS hotel...choose an actual Marriott hotel...not a franchise. All though I have worked for other Marriott Franchise hotels and they were not AS BAD as SSN Hotels..but its still NOTHING like ACTUALLY working for MARRIOTT!!!

    Advice to Management

    GET NEW MANAGEMENT..STARTING WITH THE OWNERS!!!


There are newer employer reviews for Marriott International
There are newer employer reviews for Marriott International

See Most Recent

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