Marriott International - IT Outsourcing - Heading down the | Glassdoor
There are newer employer reviews for Marriott International
There are newer employer reviews for Marriott International

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Helpful (5)

"IT Outsourcing - Heading down the"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Bethesda, MD
Current Employee - Anonymous Employee in Bethesda, MD
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Marriott International full-time (More than 10 years)

Pros

There are opportunities to work remote part time. Most of the people are good to work with. Decent benefits, but, those are being cut back. Nice discounts on hotel rooms, when they're available.

Cons

Outsourcing has destroyed moral. Sr management is not in touch with employees below them. The company is now being run by finance managers, from the CEO down. It's all about the bottom line and wall street. Cutting benefits, rising costs to associates. They've lost the family core value management they used to advocate.

Advice to Management

You think outsourcing will make your IT systems more agile and quicker to market. You will soon learn the opposite. Things will get bogged down in red tape between vendors and all the in house knowledge will be gone. Contractors who know nothing about Marriott will be building systems that will be mediocre at best and cause more problems for the end user business community. By the time you figure out your mistake, it will be a long road back.

Other Employee Reviews for Marriott International

  1. "Very good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Bethesda, MD
    Current Employee - Manager in Bethesda, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than 5 years)

    Pros

    - People stay around for decades
    - Work life balance
    - Mostly good mid managers
    - Amazing leader - Mr Marriott

    Cons

    - People stay around for decades :)
    - Because of the above - not many opportunity for growth
    - Below par salary at HQ
    - org leaders (VPs, SVPs) short sited and not following the company culture

    Advice to Management

    - remove extra management layers


  2. Helpful (4)

    "Marriott Corporate Headquarters - Used to be great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bethesda, MD
    Current Employee - Anonymous Employee in Bethesda, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Marriott International full-time (More than 10 years)

    Pros

    Great place that had a friendly atmosphere, with employees dedicated to doing their best for the business units. The intiatives we worked on were very interesting and kept us engaged.

    Cons

    Marriott is now outsourcing their IT department to companies with offshore contract employees. They think it will help them be competitive, but it is going to decrease productivity and efficiency that was in place prior to the outsourcing.

    Advice to Management

    Management needs to realize that other companies that had outsourced are now insourcing. Outsourcing really isn't going to save money in the long run because you will spend so much extra money cleaning up faulty programs implemented by offshore contractors.

There are newer employer reviews for Marriott International
There are newer employer reviews for Marriott International

See Most Recent

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