Marriott International - Customer Service/Associate Focused | Glassdoor
There are newer employer reviews for Marriott International
There are newer employer reviews for Marriott International

See Most Recent

"Customer Service/Associate Focused"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Lead Lounge Concierge in San Diego, CA
Current Employee - Lead Lounge Concierge in San Diego, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at Marriott International full-time (More than a year)

Pros

Best benefits plan, good for working mothers, 401k matching program

Cons

Sometimes the pay is not appropriate for what they actually have you doing

Advice to Management

Don't forget pay raises when appropriate - i.e. yearly raise.

Other Employee Reviews for Marriott International

  1. "Pleasant, Fun, Educational, and a nice summer job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pool Attendant in Coronado, CA
    Former Employee - Pool Attendant in Coronado, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott International full-time (Less than a year)

    Pros

    Real, personable employees. Understanding, efficient management. There was great food in the cafeteria, the location was great. The company provides benefits and career options.

    Cons

    Not much. Some employees were a little snobbish, but what else would one expect working at a hotel. A truly great experience without much to complain about.


  2. Helpful (1)

    "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in San Francisco, CA
    Current Employee - Regional Sales Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott International full-time (More than 3 years)

    Pros

    Great corporate culture, attractive benefits, upward mobility based on merit, flexible work arrangements available, company places strong emphasis on employee input to improve work environment. Good leadership, recognition from superiors and coworkers.

    Cons

    Long hours (50+ hour standard work week), average pay. While company solicits employee input, it has limited effect due to budget constraints.

    Advice to Management

    Un-cap bonus structure to give more incentive to exceed goals. Better pay would improve morale, 50+ hour work weeks get draining- offer 40 hour weeks with same pay would have better retention and less burn out. Show more results from employee feedback (AOS)- not just telling us you're working at it, but verifiable solutions to the recurring issues employees have.

There are newer employer reviews for Marriott International
There are newer employer reviews for Marriott International

See Most Recent

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