Marriott International - Good fortune 500 company to start a career in hotel industry | Glassdoor
There are newer employer reviews for Marriott International
There are newer employer reviews for Marriott International

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"Good fortune 500 company to start a career in hotel industry"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Guest Services Representative in Atlanta, GA
Former Employee - Guest Services Representative in Atlanta, GA
Recommends

I worked at Marriott International full-time (More than a year)

Pros

Great company to start one's career in hospitality industry.

Cons

Starting pay rate was not so competitive for a new college graduate.

Other Employee Reviews for Marriott International

  1. Helpful (1)

    "employees don't matter, the bottomline does"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Cambridge, MA
    Current Employee - Front Desk Agent in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Marriott International full-time (More than 3 years)

    Pros

    lots of opportunities for advancement in company because of it's large size

    Cons

    management doesn't care about balancing work and personal life

    employees are just objects that are there to try and get money for the company

    no training or help with advancement

    Advice to Management

    find a balance between customer service and supporting your employees against abuse


  2. Helpful (1)

    "Great Learning Experience but Stressful with Long Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revenue Manager
    Former Employee - Revenue Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Marriott International full-time (Less than a year)

    Pros

    Great Opportunities to move around the world and between departments
    Many employees have been with the company for decades and are extremely knowledgable
    Training programs are exceptional

    Cons

    All Revenue Manager's are required to work 50 hours, but really work many more than that. (my bosses worked 70+ hours)
    Little respect for life work balance.
    While you learn alot, your responsibilities are strictly defined so you do not learn about other roles unless you move into them.
    Marriott has created independent structures for Sales/Revenue/Operations so while they work together they often do not get along creating a often adversarial work environment.
    Pay is often below market value, though Marriott tries to make up for it with benefits.
    You often feel like you work for a huge company, with all the politics and bureaucracy that goes with it. You feel more like a number than a person.

    Advice to Management

    Marriott makes its money from franchise fees and as a % of the profit of it's managed hotels. They have organized the company in a way to squeeze the maximum profit from everything including people, which makes sense for a publicly traded company. This organization has created a disconnected and bureaucratic workplace without the camaraderie of a normal hotel but with more stress and pressure than a normal hotel. Consider reworking the structure that has been created in the past few years and dial back the 50 hour work week. Everyone who works in hotels knows that many times throughout the year we are required to work extended hours, and we do it willingly, forcing us to do it just makes us resent it.

There are newer employer reviews for Marriott International
There are newer employer reviews for Marriott International

See Most Recent

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