Marriott - Guest Services | Glassdoor
There are newer employer reviews for Marriott
There are newer employer reviews for Marriott

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"Guest Services"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Guest Service Representative in Olathe, KS
Current Employee - Guest Service Representative in Olathe, KS
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Marriott full-time (More than 3 years)

Pros

Low impact job. You work with guests from many different backgrounds. The Hotel business is fun for those who aim to please!

Cons

Pay, management, and procedures. Action plans vary by property, and I would recommend not working for a franchise. It will lead to a dead end job with minimal opportunities for growth.

Advice to Management

Better pay & involvement with employees.

Other Employee Reviews for Marriott

  1. "It was an alright company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Lancaster, PA
    Former Employee - Housekeeper in Lancaster, PA
    Recommends
    Approves of CEO

    I worked at Marriott full-time (More than a year)

    Pros

    Flexible hours, Provided free lunch, occasional pizza or food parties for lunch, good with time off. overall decent people. Very professional, and not a lot of fighting with upper management.

    Cons

    Fighting between departments, when business was slow hours were cut drastically, (even full time got as low as one day of work a week during the slow season) Low protection of employees from sexual harrassment from guests. I was told that the guest was a vip so not to make too much of a fuss about it.

    Advice to Management

    Protect your employees better.


  2. Helpful (2)

    "Bad Salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Gaithersburg, MD
    Current Employee - Administrative Assistant in Gaithersburg, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Marriott full-time (More than a year)

    Pros

    Flexible hours. Supportive with personal time

    Cons

    Very low salary. No Sick or personal days. Just 12 days a year for anything (sickness, vacation, personal, etc)


There are newer employer reviews for Marriott
There are newer employer reviews for Marriott

See Most Recent

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