Marriott Vacations Worldwide - Can be a very good work environment | Glassdoor
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Helpful (1)

"Can be a very good work environment"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Activities Coordinator in Newport Coast, CA
Former Employee - Activities Coordinator in Newport Coast, CA
No opinion of CEO

Pros

Can be very easy work in the right position. Mine, for instance, was very simple and not all that demanding but you did have to want to do it. As an activities coordinator, you are responsible for leading and organizing all activities and games at the resort, as well as coming up with ideas for potential new ones to add to the schedule. Some of the most fun times I've ever had at work, ever. There was also plenty of downtime in between various activities. Others may have found it to be a little dull, but I didn't mind one bit.

Cons

If you are not a people person this would not be the right fit for you. You will have almost constant interaction with guests and all employees are expected to smile and greet everyone they see or pass while walking. This can be taxing after a while, always having to be "up" and not being able to have a bad day where you just ignore everyone and do your own thing. Also some of the guests, and in this case, their children can be quite difficult to deal with at times, many were constantly looking for free items, or getting things comped just because, and they will complain to get what they want.

Advice to Management

Learn how to actually manage, going through a "training course" and a book doesn't make people who have been followers all their lives into leaders. Try promoting those who are actually leaders by nature instead of just promoting those who have been there the longest time.

Other Employee Reviews for Marriott Vacations Worldwide

  1. Helpful (1)

    "Marriott no longer values associates, only the bottom line."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office Manager in Orlando, FL
    Former Employee - Front Office Manager in Orlando, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Lots of training, and great working at a resort where you are dealing with "owners" instead of renters.

    Cons

    Marriott is changed their Associate Relations for the worse. Marriott's policy was "if you take care of your associates, they will take care of your guests." That is no longer the case. With the current economy all celebrations and any money spent as a "thank you" has stopped. Speaking with friends still with Marriott, it isn't coming back in 2009 either.

    Advice to Management

    At the corporate level the Senior Managers are arrogant and rude. At the site level they were very friendly, though some were uneducated when it came to technology and the changes of the younger upcoming workforce.


  2. "He is fair and tries to take most of the heat before passing any on."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Recommends
    Approves of CEO

    Pros

    Flexability and atmosphere. Compensation far exceeds what I could make elsewhere. Benefits are great. The location is nice. I enjoy being able to talk to upper level executives just like a "regular" associate.

    Cons

    Some areas tend not to share their knowledge. They won't answer a question, or send you on a wild goose chase to get the answer. Not everyone does this. Seems to be more one or two folks in similar type departments.

    Advice to Management

    Cross training would be fabulous. Not just sticking a person with a bunch of manuals, but actual training.

There are newer employer reviews for Marriott Vacations Worldwide
There are newer employer reviews for Marriott Vacations Worldwide

See Most Recent

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