Marriott Vacations Worldwide - Offers a great product with great customer service. | Glassdoor
There are newer employer reviews for Marriott Vacations Worldwide
There are newer employer reviews for Marriott Vacations Worldwide

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Helpful (1)

"Offers a great product with great customer service."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager of Inventory Optimization in Lakeland, FL
Former Employee - Manager of Inventory Optimization in Lakeland, FL
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Marriott Vacations Worldwide full-time (More than 8 years)

Pros

Great porduct, has many beautiful resorts in great locations.
Great customer Service.
Competitve pay.
Great perks abd benefits.

Cons

Poor senior management. Not in touch with what is going on with the associates.
Lack of communication between the associates by senior management. Sometimes a new process or product is rolled out before all of the teams involved are notified and adequately prepared.
Way too much office politics, very cliquish. If you are in the circle you are fine, if not you will feel excluded and nervous about your job.
Unfair and inconsistent progressive discipline across the board.
Too many complaints about working in a hostile work environment.

Advice to Management

It would be great if everyone was treated with the same amount of respect not just the select few. The progressive discipline process also has to be the same for everyone so there is a uniform process that guarantees that all associates are treated fairly. Senior management needs to work harder at making this a great place to work. For example they need to be more in touch with the associates in their departments to make sure everyone is treated professionally and with the respect they deserve. They need to work on seriously on raising the overall moral and reduce the number of complaints about having to work in a hostile environment.

Other Employee Reviews for Marriott Vacations Worldwide

  1. "ok place to make cash"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Services/Front Desk in Virginia Beach, VA
    Current Employee - Guest Services/Front Desk in Virginia Beach, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marriott Vacations Worldwide full-time (Less than a year)

    Pros

    descent pay and hours for emplyees

    Cons

    horrible training and not good management

    Advice to Management

    be more organized


  2. Helpful (2)

    "Good entry level but not much room for advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Concierge in Orlando, FL
    Former Employee - Concierge in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott Vacations Worldwide full-time (Less than a year)

    Pros

    Ok pay, great people. Good benefits

    Cons

    Hours, management is likely less qualified than you are. They make sure you do not make "too much"

    Advice to Management

    value your entry level people a bit more.

There are newer employer reviews for Marriott Vacations Worldwide
There are newer employer reviews for Marriott Vacations Worldwide

See Most Recent

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