Marriott Vacations Worldwide - Such a friendly and accepting enviroment. Everyone is wonderful here! | Glassdoor
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"Such a friendly and accepting enviroment. Everyone is wonderful here!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Guest Service Representative in Orlando, FL
Current Employee - Guest Service Representative in Orlando, FL
Recommends
Positive Outlook
No opinion of CEO

I have been working at Marriott Vacations Worldwide full-time (Less than a year)

Pros

People who are timeshare owners do know what to expect and it's easy to please since they are educated in the timeshare programs unlike the day to day transient. Ability to transfer comes in a short time and benefits start in a shorter time! Since there are timeshare maintence fees, work hours do not come short and always available since payroll doesn't depend on occupancy.

Cons

Days off are based on other's schedules and requests off. Some guests are used to the way a full service hotel works and it's hard for guests to understand why certain things are not done. Being a vacation club, guests believe the vacation club still operates the same as a main Marriott brand. The front desk system is still backdated from 1987. There is no GUI system like Hilton or Disney so everything is command line. Very annoying. The reservation system is aggravating as it's a command line system with information feels that it's encoded on the screen

Advice to Management

Take some time to listen to the main work force. There always seems to have concerns that upper management makes decisions without consideration of the staff. (F&B - Doesn't see upper management understanding why 1 person has to take window orders and man 25 tables, make the drinks. They might have 2 other co-workers. People calling out or work staff that is short, more people run more double shifts than finding someone else to come in.

Other Employee Reviews for Marriott Vacations Worldwide

  1. "Overall a good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Recommends
    Approves of CEO

    I have been working at Marriott Vacations Worldwide full-time (More than a year)

    Pros

    Care about their employees; collaborative enviorment; good benefits; decent pay; industry leader; good work/life balance

    Cons

    Too much red tape; too many bosses

    Advice to Management

    Streamline HR processes and eliminate the need for so many approvals


  2. "My experience at Marriott Vacation Club was average."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vacation Planning Counselor in Orlando, FL
    Former Employee - Vacation Planning Counselor in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Marriott Vacations Worldwide full-time (Less than a year)

    Pros

    There is a potential to make a decent salary.
    You are recognized for your achievements.
    Can move up quickly.

    Cons

    It is mainly telemarketing with a lot of unqualified leads
    The drastically under deliver their promise as to what to expect

    Advice to Management

    Do some legitimate research on the true value on the packages that are being offered. I would've looked like like an idiot to potential buyers if I didn't do research on my own. I found better deals on website that require much less in order to take advantage of the "savings".

There are newer employer reviews for Marriott Vacations Worldwide
There are newer employer reviews for Marriott Vacations Worldwide

See Most Recent

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