Marsh - Should be so much better than it actually is... | Glassdoor
There are newer employer reviews for Marsh
There are newer employer reviews for Marsh

See Most Recent

Helpful (5)

"Should be so much better than it actually is..."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Marsh full-time (More than 10 years)

Pros

- Some of the best people in the industry work here
- Leverage in the marketplace - great financial results for clients
- Lots of opportunities to move departments/offices (as long as you are OK being responsible for your own career path)
- Global network

Cons

- Internally focused vs client focused (and yes, clients are noticing)
- So many procedures, forms, processes that getting actual work done is difficult - especially at the Client Rep level
- Morale at an all-time low (and it's been low for years) as Marsh changes systems/processes AGAIN
- Many of the best people are also the lowest paid. Being a long-time employee guarantees you will not be paid the same as someone who is hired fresh at the same level.
- Local management cannot get anything done without NY approval
- Continually claim that people are the best asset of the company but employees are overworked, underpaid, and unappreciated (and if you are exempt expected to work overtime in order to be recognized; or if non-exempt looked down upon for not being able to get all your work done within an 8.5 hour day)
- Diversity initiative is laughable as it's all surface talk
- Middle Market at Marsh is especially challenging as Marsh does not value mid-size clients the same as the Fortune 500's or the people that work on them.

Advice to Management

- Marsh should be the best company in the business given the talent of the people that work there, but the procedures and processes that take so much time away from actual broking for clients needs to be simplified and/or eliminated
- Trust the employees - so many of the things pushed down on them has to do with the fact that Marsh does not trust employees to do the right thing
- Staff up! Marsh is finally trying to fix the issue of being severely understaffed, but it may be too little too late
- Too many things changing all at once right now - people are burned out and it's pushing people out the door

Other Employee Reviews for Marsh

  1. Helpful (1)

    "it's good place to work only if you are in the inner circle"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Marsh (More than 10 years)

    Pros

    friendly environment, some opportunities to grow

    Cons

    management cares more about cutting expenses even though the company is very profitable than treating its employees fairly.

    Advice to Management

    there needs to be a balance between improve shareholder value and treating your employees fairly especially those who have been loyal to the company for many years


  2. "Loved working there"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Large company, great benefits, lots of connections

    Cons

    some policies are not helpful and

There are newer employer reviews for Marsh
There are newer employer reviews for Marsh

See Most Recent

Work at Marsh? Share Your Experiences

Marsh
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or