Marsh - This place will suck your soul out. | Glassdoor
There are newer employer reviews for Marsh
There are newer employer reviews for Marsh

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Helpful (7)

"This place will suck your soul out."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Certificate Specialist in Austin, TX
Former Employee - Certificate Specialist in Austin, TX
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Marsh full-time (Less than a year)

Pros

Some of the brokers were very helpful and I did learn a fair bit. Benefits were decent, vacation time was plentiful.

Cons

It was impossible to get a day off. My supervisor was unwilling to let me get one morning off to buy a house, but took two weeks off to go to Europe after half of our team quit. Often, he would swing by my desk before he left on for the weekend and pressure me to work weekends (just like the manager in "Office Space"). Training is terrible, and because the workload is so heavy new employees are given trial by fire. No one is happy at Marsh in Austin, and the work environment is miserable.

Advice to Management

Show some appreciation for the little guys, create a real training program and put a bit of thought into who you promote as a supervisor or team lead.

Other Employee Reviews for Marsh

  1. "If your department's NOI isn't stellar, your severance package may be on it's way from HR!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Manager in San Antonio, TX
    Current Employee - Client Manager in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Marsh full-time (More than a year)

    Pros

    PTO and Company Benefits for officers are very good - equal or better than industry standard. IT department and support does excellent job with keeping pace with change.

    Cons

    Upper Management changes what they want from their workforce as often as they change their wardrobe - with each season! Employees need some stability - constant upheaval at management level creates stress.

    Advice to Management

    Top Management is more worried about image and how Marsh looks from the outside instead of providing a nurturing environment for their workforce. Get back to the basics of providing excellent service to the client by retaining the devoted, long-term employees


  2. Helpful (5)

    "Should be so much better than it actually is..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marsh full-time (More than 10 years)

    Pros

    - Some of the best people in the industry work here
    - Leverage in the marketplace - great financial results for clients
    - Lots of opportunities to move departments/offices (as long as you are OK being responsible for your own career path)
    - Global network

    Cons

    - Internally focused vs client focused (and yes, clients are noticing)
    - So many procedures, forms, processes that getting actual work done is difficult - especially at the Client Rep level
    - Morale at an all-time low (and it's been low for years) as Marsh changes systems/processes AGAIN
    - Many of the best people are also the lowest paid. Being a long-time employee guarantees you will not be paid the same as someone who is hired fresh at the same level.
    - Local management cannot get anything done without NY approval
    - Continually claim that people are the best asset of the company but employees are overworked, underpaid, and unappreciated (and if you are exempt expected to work overtime in order to be recognized; or if non-exempt looked down upon for not being able to get all your work done within an 8.5 hour day)
    - Diversity initiative is laughable as it's all surface talk
    - Middle Market at Marsh is especially challenging as Marsh does not value mid-size clients the same as the Fortune 500's or the people that work on them.

    Advice to Management

    - Marsh should be the best company in the business given the talent of the people that work there, but the procedures and processes that take so much time away from actual broking for clients needs to be simplified and/or eliminated
    - Trust the employees - so many of the things pushed down on them has to do with the fact that Marsh does not trust employees to do the right thing
    - Staff up! Marsh is finally trying to fix the issue of being severely understaffed, but it may be too little too late
    - Too many things changing all at once right now - people are burned out and it's pushing people out the door

There are newer employer reviews for Marsh
There are newer employer reviews for Marsh

See Most Recent

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