MassMutual - Bureaucratic, red-tape nightmare and endless frustration for IT Staff | Glassdoor
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There are newer employer reviews for MassMutual

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Helpful (3)

"Bureaucratic, red-tape nightmare and endless frustration for IT Staff"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - IT Staff in Springfield, MA
Current Employee - IT Staff in Springfield, MA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at MassMutual full-time (More than 3 years)

Pros

From an IT perspective you get exposure and experience to the latest Technology.
The people you work with are the best asset and make the job worthwhile.
They pay well, although it could be better since the money they offer is not enough to stave off any competition.
flexible hours -- although this depends on your manager, which could change at a moments notice.
work from home options -- although again, this depends on your manager and some feel the need to micro manage more than others.

Cons

No consensus of direction from Executive leadership. Talk to several difference Executive leaders and you'll all different visions from all of them.

SDLC is not structured for IT infrastructure --- huge amount of stress. This is not due to the SDLC process itself, but the lack of any real effort to make it work for IT.

Overall SDLC process is a nightmare.

For IT, you are the Subject Matter Expert if something is broken. If it's a Design or Architecture question then the experience and perception is your Expertise is null and void.

Summary for IT staff -- If you like working in the movie Office Space and having your Expertise ignored -- come here!

Advice to Management

Start asking your Subject Matter Experts to design and develop options for you instead of trying doing it yourselves -- you wouldn't ask your Carpenter to perform Heart Surgery ...

No one is going to provide any honest feedback for fear of reprisal. If you want honest feedback -- allow for Anonymous feedback.

You are a big reason SDLC is not working -- because there's an unwritten exception process for executive leadership team and you are burning out your IT staff.

Other Employee Reviews for MassMutual

  1. "Great place to start a career in life insurance"

    StarStarStarStarStar
    Current Employee - Financial Services Professional in Chicago, IL
    Current Employee - Financial Services Professional in Chicago, IL

    I have been working at MassMutual full-time

    Pros

    Senior managememt really cares about you and wants you to succeed. Excellent training, mentoring programs, competitive commision structure, could be a great career for someone who is good at building a book of business. Solid and stable company. Great people to work with. Everyone is really geniune and knowlegable. Very professional work setting.

    Cons

    Tough industry, have to be good at prospecting, no base salary, have to pay for your own marketing, turn over high.


  2. "Financial Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Columbia, MD
    Current Employee - Financial Services Representative in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual part-time (Less than a year)

    Pros

    Great company to work for. They really care about their employees.

    Cons

    They only reward with compensation.

    Advice to Management

    Start a base salary and add commission.

There are newer employer reviews for MassMutual
There are newer employer reviews for MassMutual

See Most Recent

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