MassMutual - Bureaucratic, red-tape nightmare and endless frustration for IT Staff | Glassdoor
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There are newer employer reviews for MassMutual

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Helpful (3)

"Bureaucratic, red-tape nightmare and endless frustration for IT Staff"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - IT Staff in Springfield, MA
Current Employee - IT Staff in Springfield, MA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at MassMutual full-time (More than 3 years)

Pros

From an IT perspective you get exposure and experience to the latest Technology.
The people you work with are the best asset and make the job worthwhile.
They pay well, although it could be better since the money they offer is not enough to stave off any competition.
flexible hours -- although this depends on your manager, which could change at a moments notice.
work from home options -- although again, this depends on your manager and some feel the need to micro manage more than others.

Cons

No consensus of direction from Executive leadership. Talk to several difference Executive leaders and you'll all different visions from all of them.

SDLC is not structured for IT infrastructure --- huge amount of stress. This is not due to the SDLC process itself, but the lack of any real effort to make it work for IT.

Overall SDLC process is a nightmare.

For IT, you are the Subject Matter Expert if something is broken. If it's a Design or Architecture question then the experience and perception is your Expertise is null and void.

Summary for IT staff -- If you like working in the movie Office Space and having your Expertise ignored -- come here!

Advice to Management

Start asking your Subject Matter Experts to design and develop options for you instead of trying doing it yourselves -- you wouldn't ask your Carpenter to perform Heart Surgery ...

No one is going to provide any honest feedback for fear of reprisal. If you want honest feedback -- allow for Anonymous feedback.

You are a big reason SDLC is not working -- because there's an unwritten exception process for executive leadership team and you are burning out your IT staff.

Other Employee Reviews for MassMutual

  1. "Financial Services Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Columbia, MD
    Current Employee - Financial Services Representative in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual part-time (Less than a year)

    Pros

    Great company to work for. They really care about their employees.

    Cons

    They only reward with compensation.

    Advice to Management

    Start a base salary and add commission.


  2. "Financial Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Chesterfield, MO
    Current Employee - Financial Advisor in Chesterfield, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MassMutual full-time (More than a year)

    Pros

    Unlimited potential, you can take days off without needing any approval

    Cons

    It is set up like a pyramid scheme. You have to pay to work here, anywhere from $300-500 a month. The worst part is everyone gets paid before you. I know one rep that was there made about $3000 the ENTIRE year and only saw $50 of it because the company had their hands in it before they even paid her.

    You pay for EVERYTHING, the "salary plus bonus" is a joke and not guaranteed

    Extremely high turnover rate

    Advice to Management

    Don't set new people up to fail and stop hiring new people just to steal their warm market

There are newer employer reviews for MassMutual
There are newer employer reviews for MassMutual

See Most Recent

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