MassMutual - Good company, but limited opportunities & pay in satellite office | Glassdoor
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There are newer employer reviews for MassMutual

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Helpful (1)

"Good company, but limited opportunities & pay in satellite office"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Registered Customer Service Representative in Memphis, TN
Current Employee - Registered Customer Service Representative in Memphis, TN
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at MassMutual full-time (More than a year)

Pros

Decent benefits, my direct manager is great. Any reasonable request, such as personal days, is fulfilled. Several people have come here when they get pregnant, get paid maternity leave, then resign once the baby has dropped out.

Cons

IF you are in the Memphis office, opportunities are limited to just the occasional back office role. Salary is good if you're content with being middle class. A lot of coworkers seem to be that way.

Advice to Management

It's not really a problem with local mgmt, as they have been great. Home office needs to start offering more positions in Memphis if they want to recruit and retain talent. Most of the smarter people I started with have accepted offers with other companies less than a year after hire.

Other Employee Reviews for MassMutual

  1. Helpful (1)

    "MassMutual provides the tools/support necessary to be a sole proprietor in the financial services industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Professional in Baltimore, MD
    Former Employee - Financial Services Professional in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    MassMutual provides solid training and sales support for those new to the industry and for those just looking for a change. MassMutual houses extremely competitive products backed by a highly rated company. In addition to their own products, you are also provided the freedom to sell a myriad of prodcuts from other companies.

    Cons

    Career contracts provide incentives to sell MassMutual products over outside carriers that you have access to. This is not necessarily a bad thing since most of their products are at or near the top in the industry across the board, but their products are not a fit for certain scenarios. Basically, in order to keep benefits and reach incentive goals....you must sell certain minimums of MassMutual products. This can be difficult at times.

    It is extremely difficult to survive and/or succeed in this industry in general. Not necessarily con for MassMutual specifically, but be aware that it is very difficult and requires cold calling and strong networking skills.

    Advice to Management

    Provide more flexible career contracts. Offer a small base salary or at the very least do not charge agents rent if they do not hit certain sales figures in the first year of their contract.


  2. "Poor Management, Poor Ethics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Recruting Director in Rochester, NY
    Former Contractor - Recruting Director in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MassMutual as a contractor (More than 3 years)

    Pros

    Good pay, enjoyed my role/position

    Cons

    Unethical owner, poorly run organization, high turnover

    Advice to Management

    Bait and switch is no way to run an organization - live up to your words and standards.

There are newer employer reviews for MassMutual
There are newer employer reviews for MassMutual

See Most Recent

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