MassMutual - Financial Services Representative | Glassdoor
There are newer employer reviews for MassMutual
There are newer employer reviews for MassMutual

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Helpful (2)

"Financial Services Representative"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Financial Services Representative in Lexington-Fayette, KY
Current Employee - Financial Services Representative in Lexington-Fayette, KY
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at MassMutual full-time (Less than a year)

Pros

Good leaders, good company name recognition amongst consumers, good trips provided for those with big sales numbers, good balance between work and outside life.

Cons

No salary, MUST know lots of potential buyers going into the business, no leads given, not enough sales training, sales managers aren't particularly accessible to the people they work with (they're often out on their own meetings trying to make sales).

Advice to Management

Give your representatives leads to call, fix things sooner (this agency went without a General Agent for about 3 months), do more sales training, create a less stuffy and "generic corporate" atmosphere.

Other Employee Reviews for MassMutual

  1. "Glorified Sales Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Professional in San Francisco, CA
    Former Employee - Financial Services Professional in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MassMutual full-time (Less than a year)

    Pros

    -No micro managing
    -Not a 8-5 job
    -good training for sales
    -nice office
    -Products being sold have quality
    -company with long history and well known

    Cons

    -Sales position (i.e. lots of cold calling, soliciting, networking, etc...)
    -Can't trust anyone (everyone out for themselves)
    -No compensation (charged E&O insurance plus office fees)
    -Expected to fail (something like 80% or higher turnover for this job)

    Advice to Management

    Provide more support and infrastructure


  2. Helpful (1)

    "Old School and Perception Based Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Enfield, CT
    Former Employee - Anonymous Employee in Enfield, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than 3 years)

    Pros

    There are some good people and the cafeteria is decent.

    Cons

    Time off policy, compensation, environment, culture. There is no work/life balance. Success is defined by the number of days and hours worked, rather that skill and ability. The MMWay office environment does not offer even the slightest amount of privacy, which makes it difficult to have quiet place to focus on your work. Working from home is frowned upon.

    Advice to Management

    Move from vacation, personal days, and sick time to a PTO bank. The current system is old school and encourages employees to call out "sick". Listen to your employees. Morale is low and management is out of touch. The message from the front line is so sanitized by the time it reaches senior management that it no longer reflects reality.

There are newer employer reviews for MassMutual
There are newer employer reviews for MassMutual

See Most Recent

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