MassMutual - I have been treated well while working for MassMutual. | Glassdoor
There are newer employer reviews for MassMutual
There are newer employer reviews for MassMutual

See Most Recent

Helpful (3)

"I have been treated well while working for MassMutual."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Business Consultant in Springfield, MA
Current Employee - Business Consultant in Springfield, MA
Recommends
Positive Outlook
No opinion of CEO

I have been working at MassMutual full-time (More than 8 years)

Pros

four weeks vacation, flex time, work at home options, stable company

Cons

guidance with career paths, culture is responding slowly to change

Advice to Management

please continue to advance changes by setting the example

Other Employee Reviews for MassMutual

  1. Helpful (5)

    "Great company, terrible local management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Career Agent in Raleigh, NC
    Former Employee - Career Agent in Raleigh, NC
    Doesn't Recommend
    No opinion of CEO

    I worked at MassMutual full-time (Less than a year)

    Pros

    MassMutual is a great company w. very competitive products and services.

    Cons

    Local mgt. for the Raleigh-Durham agency simply cannot be trusted at all. Very adept at going back on their word and burning bridges. With a flame-thrower.


  2. Helpful (2)

    "Sales with no commission"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Customer Service Representative in Phoenix, AZ
    Former Employee - Registered Customer Service Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    People I worked with were great.

    Cons

    -sales metrics without commission
    -mandatory overtime if you need good work/life balance
    -using technology from the 80s
    -scheduling pto is non existent

    Advice to Management

    You are making your employees work hard for base salary and sales metrics with no commission is awful. Hire more people to help lower the ques. That's how you get good customer service ratings. Get all the departments on the same page. Every department is dropping callers into other departments that don't have the customer's account either. It's 2014 and this shouldn't happen.

There are newer employer reviews for MassMutual
There are newer employer reviews for MassMutual

See Most Recent

Work at MassMutual? Share Your Experiences

MassMutual
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or