MassMutual - It was an interesting experience working at MassMutual as an intern; however, I was mostly stuck making copies. | Glassdoor
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There are newer employer reviews for MassMutual

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"It was an interesting experience working at MassMutual as an intern; however, I was mostly stuck making copies."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Intern - Intern in Houston, TX
Former Intern - Intern in Houston, TX
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at MassMutual as an intern (Less than a year)

Pros

From my observation the commission for agents is pretty competitive with other financial services companies. I think is one is looking for a career in sales, MassMutual would be a good place for them.

Cons

Some employees told me that the only perk of working at MassMutual longterm was that they get one more day of vacation each year, and that's about it. I saw some agents become managers; however, I do not think that their salary increased (actually, it might have decreased).

Advice to Management

n/a

Other Employee Reviews for MassMutual

  1. Helpful (3)

    "I have been treated well while working for MassMutual."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Consultant in Springfield, MA
    Current Employee - Business Consultant in Springfield, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MassMutual full-time (More than 8 years)

    Pros

    four weeks vacation, flex time, work at home options, stable company

    Cons

    guidance with career paths, culture is responding slowly to change

    Advice to Management

    please continue to advance changes by setting the example


  2. Helpful (2)

    "Sales with no commission"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Customer Service Representative in Phoenix, AZ
    Former Employee - Registered Customer Service Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    People I worked with were great.

    Cons

    -sales metrics without commission
    -mandatory overtime if you need good work/life balance
    -using technology from the 80s
    -scheduling pto is non existent

    Advice to Management

    You are making your employees work hard for base salary and sales metrics with no commission is awful. Hire more people to help lower the ques. That's how you get good customer service ratings. Get all the departments on the same page. Every department is dropping callers into other departments that don't have the customer's account either. It's 2014 and this shouldn't happen.

There are newer employer reviews for MassMutual
There are newer employer reviews for MassMutual

See Most Recent

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