Massachusetts Department of Children and Families - Rewarding but hard work for social workers looking for a career | Glassdoor
There are newer employer reviews for Massachusetts Department of Children and Families
There are newer employer reviews for Massachusetts Department of Children and Families

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Helpful (4)

"Rewarding but hard work for social workers looking for a career"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Social Worker in Pittsfield, MA
Current Employee - Social Worker in Pittsfield, MA
Recommends
Positive Outlook

I have been working at Massachusetts Department of Children and Families full-time (More than 10 years)

Pros

Good pay and benefits with upward potential. Lots of room to learn about a wide variety of topics and subjects. Ability to make a positive difference in people's lives.

Cons

Very hard work and currently hiring a lot of new staff due to high caseloads. Should improve in 6-12 months but it very hard to do everythingg expected right now (July 2014)

Advice to Management

Please stop expecting more all the time, at least wait until the staffing issues are resolved before asking for more, more , more! Good Social Workers are leaving because they can't possibly meet expectations. The best can go elsewhere. Recent managerial decisions which created the caseload crisis is at the expense of your experienced and knowledgeable staff. The best asset we have is an experienced social worker. They don't come in the door with the skills needed often. New staff are trained, and it take 1-2 years to be proficient, 3-5 to really excel.

Other Employee Reviews for Massachusetts Department of Children and Families

  1. Helpful (4)

    "Great co-workers and opportunity for growth!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Worker in Springfield, MA
    Former Employee - Social Worker in Springfield, MA
    Recommends
    Neutral Outlook

    I worked at Massachusetts Department of Children and Families full-time (More than 3 years)

    Pros

    Flexible schedule, great parking, not a 100% sedentary job duty. Great experience

    Cons

    Not progressive, not always allowed to make decisions, emotional work, lots of paper work, not always safe. Lots of responsibility, court involvement that can be intimidating.

    Advice to Management

    Trust in employees more, help employees out more instead of those supervises that stay in office all the time.


  2. Helpful (4)

    "Difficult, draining, but rewarding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Worker in Boston, MA
    Current Employee - Social Worker in Boston, MA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Massachusetts Department of Children and Families full-time (Less than a year)

    Pros

    the chance to make a difference, to step into a family's life at their worst moments and support them through it. There is also a strong union who advocates for the excellent benefits and good pay, and is working to make the work itself easier and more supported

    Cons

    It's exhausting and sometimes discouraging work, and every office functions very differently. Some are great, some are very disorganized. The general organizational culture will ask you to work as much as you can as long as you can and doesn't always remember self care.

    Advice to Management

    -lower caseloads
    -more attention to self-care and staff support
    -a more realistic approach to comp. time and overtime
    -Your clinical and personal support makes all the difference


There are newer employer reviews for Massachusetts Department of Children and Families
There are newer employer reviews for Massachusetts Department of Children and Families

See Most Recent

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