Massage Envy - It was a great, fast pace environment where I learned a lot and gave great customer service. | Glassdoor
There are newer employer reviews for Massage Envy
There are newer employer reviews for Massage Envy

See Most Recent

"It was a great, fast pace environment where I learned a lot and gave great customer service."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Massage Therapist in La Verne, CA
Former Employee - Massage Therapist in La Verne, CA
Recommends
Positive Outlook
No opinion of CEO

I worked at Massage Envy full-time (Less than a year)

Pros

Working at Massage Envy helps you get experience on working in a fast paced environment while giving amazing customer service. All the employees were really nice, and made working there a positive experience.

Cons

The only downside is refusing service to a client due to certain health problems, or we are too busy and therapists by accidentally get double booked.

Advice to Management

N/A

Other Employee Reviews for Massage Envy

  1. Helpful (1)

    "Great side job for a motivated self-starter."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part-Time Keyholder in Dedham, MA
    Former Employee - Part-Time Keyholder in Dedham, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Massage Envy part-time (More than a year)

    Pros

    Unlimited potential for sales-based commissions, relaxed work environment, friendly staff, great hours as a second job.

    Cons

    High MT staff turnover leads to member dissatisfaction. Starting pay for the front desk is low, which translates into many of the front desk staff members being young/inexperienced, which can cause service and quality to suffer. Some clinic have poor layouts, which increase noise and congestion in the treatment area- something FDA's are responsible for managing and addressing with upset clients.

    Advice to Management

    Create a better compensation plan for the MTs so as to retain talent, which is the #1 reason members join; and also the #1 reason they express dissatisfaction with the membership.


  2. Helpful (1)

    "This place sucks!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Massage Envy part-time

    Pros

    We received 3 Free Massages every month and the therapists are very nice and talented.

    Cons

    Everything else! Management blows! This is a horrible place to work.

    Advice to Management

    Fire everyone and start over!

There are newer employer reviews for Massage Envy
There are newer employer reviews for Massage Envy

See Most Recent

Work at Massage Envy? Share Your Experiences

Massage Envy
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or