Massage Envy - Front Desk treated like janitor | Glassdoor
There are newer employer reviews for Massage Envy
There are newer employer reviews for Massage Envy

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"Front Desk treated like janitor"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Front Desk Sales Associate in Rochester Hills, MI
Current Employee - Front Desk Sales Associate in Rochester Hills, MI
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Massage Envy full-time (Less than a year)

Pros

Can be fun at times, good experience if you are just starting out

Cons

having to memorize a script for the sales was stupid and sounded really rehearsed when pitching a client, too high of expectations when it comes to sales goals, you have to lock people in for a year with the membership, therapists and front desk did not get along, had to clean everything because the managers did nothing and neither did the therapists, no encouragement to do better the management only focused on what you were doing wrong

Advice to Management

Start encouraging your employees more and they will do a better job, also make it so that people have to learn the script but then they can change so they don't sound like robots, let the therapists as well as management do some of the cleaning, offer better wages because for the same amount of money you offer us we can get jobs at massage clinics with out locking people in for a year

Other Employee Reviews for Massage Envy

  1. Helpful (1)

    "Front Desk Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Reno, NV
    Former Employee - Assistant Manager in Reno, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Massage Envy part-time (More than a year)

    Pros

    Flexible, learned about sales, discounted massages

    Cons

    Work weekends and Holidays, No room to grow, not a career job (unless you are a LMT)


  2. "like assembly line massages"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Massage Therapist in Murrieta, CA
    Former Employee - Massage Therapist in Murrieta, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Massage Envy full-time (Less than a year)

    Pros

    pay wasn't too bad. Wasn't there long enough to see what benefits were like though.

    Cons

    very, very physically demanding. had reward system for employees who had the most new member sign ups every month, however if you had a consistent clientele of members you wouldn't have the opportunity of servicing prospective new members

There are newer employer reviews for Massage Envy
There are newer employer reviews for Massage Envy

See Most Recent

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