Mastercard - No way to run a company | Glassdoor
There are newer employer reviews for Mastercard
There are newer employer reviews for Mastercard

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Helpful (1)

"No way to run a company"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Middle Management in New York, NY
Current Employee - Middle Management in New York, NY
Doesn't Recommend
Negative Outlook
Approves of CEO

I have been working at Mastercard full-time (More than a year)

Pros

Brand name
salaries are ok but benfits are expensive

Cons

small company mentality
talk of change but they don't really want change
backwards systems
behind the times

treat people like numbers - the human element is missing
ViSA, AMEX are taking advanage of poor MasterCard performance
mamangement is a tight group and almost impossible to get in

Advice to Management

you can only talk your way through for so long before the truth comes out. I believe the company is in for hard times as the competition is getthing stronger. The #'s don't add up.

Other Employee Reviews for Mastercard

  1. Helpful (1)

    "Great resume-builder but has ways to go to become what it CAN be -- the Intel of payments!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Leader in Purchase, NY
    Former Employee - Business Leader in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 8 years)

    Pros

    - Almost bulletproof, revenue-generating business model
    - Strong brand built from the strength of its distribution, products, and the "Priceless" campaign
    - Global company
    - Seasoned, competent executive management
    - A lot more entrepreneurial than it gets credit for
    - Work-life balance
    - Cool office for a Fortune 500 company
    - Getting better at horizontal structure

    Cons

    - Its business model, which is an open loop, makes it difficult to move fast since its dependent on issuers and merchants
    - Hasn't yet earned credit for being a "technology" company within financial services
    - Silos galore: functionally and geographically
    - Executive management needs to narrow down its priorities since there are too many
    - Although only just over 7,000 employees globally, it operates like a 700,000-person organization at times
    - Some departments are becoming more intense -- lessening the work-life balance -- because of questionable strategic decisions
    - Can't expect morale to increase just because of adding a pool and ping-pong table (they are nice additions) -- needs to be truly authentic
    - High performers in middle management can be "stuck" because of the top-heavy organizational structure, coupled the company's above average retention rates

    Advice to Management

    The executive management leads who report to the CEO need to:
    - Stick to their decisions;
    - Prioritize their strategic imperatives per business unit and region.

    They should take a page from the CEO who is very clear and sticks to his priorities and decisions. One comment on the CEO is he likes to be right and goes off gut feel at times. But overall, he's taking MasterCard in the right direction for the most part.


  2. "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Analyst in Miami, FL
    Current Employee - Human Resources Analyst in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    Great culture, good career development programs in place

    Cons

    a bit burecratic, flat organization

There are newer employer reviews for Mastercard
There are newer employer reviews for Mastercard

See Most Recent

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