Mastercard - fired up about changing culture. dinosaurs slowing down progress. | Glassdoor
There are newer employer reviews for Mastercard
There are newer employer reviews for Mastercard

See Most Recent

Helpful (2)

"fired up about changing culture. dinosaurs slowing down progress."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Saint Louis, MO
Current Employee - Anonymous Employee in Saint Louis, MO
Recommends
Positive Outlook
Approves of CEO

I have been working at Mastercard full-time (More than 10 years)

Pros

innovation creates an environment of continuous learning

Cons

it's time for a changing of the guard - too many SBLs and Group Heads have been around for way too long.
The Stl office is in need of a fresh, new, faster, less bureaucratic approach to innovation.
On board super sharp contractors, and then allow them to leave after imparting valuable knowledge and experience after 3yrs, instead of converting to an employee.
Promotion process is not transparent. Promotions seem to depend on who you know, and who they know, instead of quality of work.

Advice to Management

If aspire to cultivate an innovative culture the dinosaurs in management need to step aside.

Other Employee Reviews for Mastercard

  1. Helpful (1)

    "Love working here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in O'Fallon, MO
    Current Contractor - Anonymous Contractor in O'Fallon, MO
    Recommends
    Positive Outlook

    I have been working at Mastercard as a contractor (More than a year)

    Pros

    Awesome team and a very casual and open working style

    Cons

    Offshore model with means having several positions being filled by SOWs


  2. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    The people are very nice, and there is not a lot of back stabbing or competition.

    The pay is good, and the bonuses are fairly consistent. The business model is built on solid footing. The company is a strong, stable performer and not likely to go anywhere.

    The suburban location is convenient if you're not in the city, and the company bends over backwards to make the reverse commute easy. There are even buses that go to and from the two nearest train stations in the morning and evening.

    Ajay (CEO) has made some good improvements to the culture, but change is slow and unsteady.

    Cons

    The company still has a problem doing anything without a "consensus." The company claims to be "results oriented," but performance reviews still focus on process. (How you do things, not whether you get things done).

    In the law department, HR puts every lawyer in the same bucket (commercial, litigators, IP) and that means some lawyers are over paid and others are under paid. It's great if you're on one end, miserable on the other.

    Promotions are a mystery. People who are universally seen (by their peers) as manipulative or lightweight usually get promoted. Many with a long list of accomplishments and the respect of their peers are stuck at entry-level for years.

    The mystery around promotions and not discriminating between types of lawyers chases a lot of the high performing talent away.

    Communication is broken. What we do hear is usually gibberish. We won't hear of a promotion, a lateral move or a departure until weeks later if ever. The usual reason, "management didn't want people to get jealous or nervous" makes everyone think management is ashamed of what they did or they are hiding something.

    Advice to Management

    Treat your employees like adults and get rid of anyone who can't be treated like an adult.

    We understand belt-tightening is necessary, but it should be equal. It's harder to grin and bear it when you are starving for resources but some groups are always adding more.

    If you don't get rid of under performers, especially at the top, the people who can produce will leave on their own.

There are newer employer reviews for Mastercard
There are newer employer reviews for Mastercard

See Most Recent

Work at Mastercard? Share Your Experiences

Mastercard
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or