Mastercard - This company is a good company. Their new shared services is a nightmare | Glassdoor
There are newer employer reviews for Mastercard
There are newer employer reviews for Mastercard

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Helpful (3)

"This company is a good company. Their new shared services is a nightmare"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Accounts Payable Temp in O'Fallon, MO
Current Employee - Accounts Payable Temp in O'Fallon, MO
Doesn't Recommend
Negative Outlook
Approves of CEO

I have been working at Mastercard full-time

Pros

The company pays better than market to their employees. The time off policy is very generous. The O
Fallon building has many perks for the employee.

Cons

The culture and the actual environment are totally different. MasterCard HR tries to promote work/life balance. Putting the employees first. The actuality is long hours, overworked staff, and a hostile work environment. Management is worried about covering themselves and showing up others so they look good with no regard to the result of the dept. or other employees trying to do their best.

Advice to Management

Review the business leader and above in the GBSC transaction services and replace with competent leadership.

Other Employee Reviews for Mastercard

  1. "Never bored"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in O'Fallon, MO
    Current Employee - Business Leader in O'Fallon, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    I get to work with emerging technologies. If you do not like the area you are working in, there are many others to advance your career.

    Cons

    Fast paced. Everything is needed yesterday. If you cannot Multi-task, this is not the pace for you.


  2. Helpful (1)

    "Good workplace for the enterprising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Consultant in Saint Louis, MO
    Current Employee - Technical Consultant in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 8 years)

    Pros

    What you learn is only limited by your drive to learn. Flexible schedules are a perk. Benefits are competitive. Strong technology focus on the core network enables value added products to be developed.

    Cons

    Bureaucracy in middle management inhibits productivity. Need to create better alignment to vision communicated by executive leadership. Software Development culture not quite state of the art - no vision in procuring the right tools to do the job.

    Advice to Management

    Hire better talent and create an environment where they succeed. Stop the cover your ass culture.

There are newer employer reviews for Mastercard
There are newer employer reviews for Mastercard

See Most Recent

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