Mastercard - Completely dysfunctional in Canada | Glassdoor
There are newer employer reviews for Mastercard
There are newer employer reviews for Mastercard

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"Completely dysfunctional in Canada"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Disapproves of CEO

Pros

Salary is higher than market. Employee retirement plan is good -- company contribution is high. Global company offers interesting perspective. US-centricity can be challenging sometimes, but overall is a good experience and offers a good networking opportunity.

Cons

Management in Canada is completely incompetent and dysfunctional, driven by petty personal feuds and turf wars than by business needs. Open, cubicle-based office is environment is unproductive and demeaning/demotivating, especially to those more advanced in their careers.

Advice to Management

Clean house in Canada and start over.

Other Employee Reviews for Mastercard

  1. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant
    Current Employee - Consultant
    Doesn't Recommend
    Approves of CEO

    Pros

    The pay is very good

    Cons

    The culture can be improved upon.

    Advice to Management

    Not a lot of promotions


  2. "Generally speaking, a good place to work (depends on manager...)"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader
    Current Employee - Leader
    Recommends
    No opinion of CEO

    Pros

    - Matches 6% on 401K (as of 2009)
    - Various products and groups which allow for career development
    - Tuition reimbursement
    - On-site amenities (hair, nail, dry cleaning, cafeteria, etc.)
    - Nice location; easy to get to (right off of 684)
    - Reasonable pay and benefits

    Cons

    - Bad communication from upper management continues to plague the company. Hard to relax when rumors of impending layoffs are constantly swirling.
    - Has some bad managers, but seems to be cleaning house.
    - Unfortunately, getting rid of really good, competent people while cleaning house.

    Advice to Management

    - Be careful in simply meeting financial targets when laying off. You have lost some major assets to the company by targeting a headcount number instead of focusing on the low-performers and more expendable groups.
    - Worry about cutting too close to the bone. Starting to walk a tightrope between efficiency and overextending the staff and burning them out.
    - Customer service, customer service, customer service. Support those maintaining the business, as well as those generating revenue.

There are newer employer reviews for Mastercard
There are newer employer reviews for Mastercard

See Most Recent

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