Mastercard - A Changing Company, with Great Prospects | Glassdoor
There are newer employer reviews for Mastercard
There are newer employer reviews for Mastercard

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"A Changing Company, with Great Prospects"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in White Plains, NY
Former Employee - Anonymous Employee in White Plains, NY
Approves of CEO

Pros

-Dynamic new CEO with very good ideas and style
-Strong balance sheet and core products
-Strong brand
-Changing payments landscape is making work much more interesting and challenging
-Potential to be a really great place to work

Cons

-There is a very strong existing culture that limits internal communication, questions, and risk taking
-New CEO is trying to change culture. This leads to 1) uncertainty in may parts of the organization and 2) Challenging internal politics
-Risk that new CEO may not be successful

Advice to Management

Set up means to hear what all levels of the company are thinking and convince employees they are not risking career success by speaking out.

Other Employee Reviews for Mastercard

  1. "Great Brand, Good working conditions but difficult environment to get things done"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Leader in Purchase, NY
    Former Employee - Market Leader in Purchase, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Everybody has heard of the company, you don't need to explain what your employer does. And for newbies to the industry, MCW does a great job of orientation and training new employees. The company offers good benefits and pay, though they have been pared significantly for new hires since 2007. The Purchase HQ and grounds are a beautiful place to work, but isolated if you're used to the bustle of Manhattan.

    Cons

    MCW is a remarkably bureaucratic environment and often hard to get things done in timely, efficient manner. For all the talk about acting with a sense of urgency, even a simple project can drag on for months--thanks to the "matrixed" environment, buy-in and consensus is required for just about everything, and is often an excuse for manager and lawyers who don't know anything to stick their fingers into your project. (In fairness, I've been told this is beginning to change under the new CEO who just came in.) But an awful lot of what I did was "meta"-work -- work we had to do to prove to somebody else in the organization why we should be allowed to do our real work our way.

    Advice to Management

    Reducing the number of meetings and strip out the bureaucracy would allow employees to actually get on and do their jobs.


  2. Helpful (1)

    "Great potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Leader in Purchase, NY
    Former Employee - Senior Business Leader in Purchase, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Great level of resources
    - Attainable goals make for good compensation
    - Financially solid
    - Successful at driving interchange income to issuers
    - Great consumer brand and reputation among consumers

    Cons

    - Putting the customer last - internal harmony more important than meeting customer needs
    - No concept of succession planning or people development
    - No growth roadmap - past growth came naturally as payments were digitized; now VISA is eating their lunch in debit and Amex is signing up their issuers
    - No merchant strategy; merchants go to court and to Washington to get heard.
    - Employees not recognized for contributions but rather for keeping their heads down

    Advice to Management

    You have a great global consumer brand and a solid financial position. Get some people in there who can turn that into a growth business.

There are newer employer reviews for Mastercard
There are newer employer reviews for Mastercard

See Most Recent

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