Mattress Firm - Director | Glassdoor
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There are newer employer reviews for Mattress Firm

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Helpful (5)

"Director"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director in Houston, TX
Former Employee - Director in Houston, TX
Doesn't Recommend
Positive Outlook
Disapproves of CEO

I worked at Mattress Firm full-time (More than 8 years)

Pros

Mostly good people who actually get the work done! Bonuses are good when business is good.

Cons

Executives are out of sync and lack leadership. It's like trying to fit into a click that's full of spoiled brats. CEO is a nice guy, but only cares about his buddies from Atlanta or college. CFO has short man syndrome and doesn't give a crap about anyone but himself. CSO is just along for the $$$ and doesn't provide much value. HR department is worthless.

Advice to Management

Get a clue and quit trying to run the company like a fraternity! Listen to the people who get the work done and quit talking out of both sides of your mouth.

Other Employee Reviews for Mattress Firm

  1. Helpful (2)

    "A great retail sales environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mattress Firm Store Manager in Saint Louis, MO
    Current Employee - Mattress Firm Store Manager in Saint Louis, MO
    Recommends
    Approves of CEO

    Pros

    In depth training
    Flexible time off
    Great Coworkers

    Cons

    Difficult to advance in some areas
    Long Hours


  2. Helpful (3)

    "Left me with something to be desired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Kansas City, MO
    Current Employee - Store Manager in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Mattress Firm full-time (Less than a year)

    Pros

    You bring home 2000 a month
    Medical benefits
    lots of freedom and autonomy. There is no boss over your shoulder, typically you work alone in a store. This starts out as a pro but as time drags on it actually becomes one of the biggest cons
    Good training and a good start into sales.
    Internet access.
    Very low level of actual work to be done.

    This is a decent job right out of college while you look for another job. You will be at work all day, including weekends, so it gives you a LOT of time to search careerbuilder, monster, indeed, linkedin, work on your resume, write cover letters, etc.

    Cons

    #1 is work / life balance. There is none. 10 hour days, 10 am to 8pm. Weekends are a MUST. Saturday is 10-8 and Sunday is 12-6.
    #2 is that you constantly work alone with very little human interaction outside of writing emails congratulating yourself and phone calls from other employees
    Now combine really long hours with solitude. It gets extremely boring. After a while you start to realize this is why you are being paid, to be bored. And no one likes to be bored.
    #3 Your "Promotion." No raise. You get promoted from Manager on Duty to Store Manager. This is really just extra responsibilities. Take out the trash, change the signs, vacuum the floor, mop the track, scrub the bathroom, etc. You will receive no additional compensation. They will tell you that now you can get a store bonus!..... if you well about 42,000 dollars in mattresses at a 45 percent margin which is only going to happen if its a really good month or you are working at a high volume store, and when you are a newbie you do not work in high volume stores, you work in the slowest stores in the market.
    #4 Basically this company puts up a front of a management training program for new college graduates. Outlines this clear promotion track that is based on performance not on tenure. They will down play the ridiculous hours and the mind numbingly boring type of work you will actually be doing. Reality check, its retail.

    Advice to Management

    If you want to keep any type of quality sales professionals, like you say you do, you have to make the hours reasonable. 10-630 would be understandable. Close the store on Sundays. Make Saturdays with shifts.

There are newer employer reviews for Mattress Firm
There are newer employer reviews for Mattress Firm

See Most Recent

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