Mattress Firm - Great place for the right person. | Glassdoor
There are newer employer reviews for Mattress Firm
There are newer employer reviews for Mattress Firm

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Helpful (1)

"Great place for the right person."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Store Manager in Austin, TX
Current Employee - Assistant Store Manager in Austin, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Mattress Firm full-time (More than a year)

Pros

Good atmosphere. The Company truly does care about its associates and does what it can to take care of them. Great pay structure with plenty of opportunity to make more and more. The more you work at fine tuning your sales style, the better you will be. Mattress Firm has one of the best training programs I have ever experienced. The company focuses on teaching you to sell yourself and become friends with the customer, then selling them a bed will come about on its own.

Cons

Rough retail hours. 10 hour days, 5 days a week, every weekend. Extended hours on holidays. Tendency to deal with multiple customer issues and the occasional extremely angry customer. Over saturation. Multiple stores with in a mile of each other.

Advice to Management

Keep working to find the best people out there. Don't just take anyone. Try to cut back on the amount of stores so close to one another, it's causing over saturation.

Other Employee Reviews for Mattress Firm

  1. Helpful (1)

    "I am a floating manager at all Mattress Firm locations."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager On Duty in League City, TX
    Current Employee - Manager On Duty in League City, TX
    Recommends
    Positive Outlook

    I have been working at Mattress Firm full-time (Less than a year)

    Pros

    Mattress Firm not only cares about their guests, they care about their employees. It's like a family. The training is terrific and the best part is we have FUN!

    Cons

    There are none. This is the best company I have ever worked for.


  2. Helpful (2)

    "Good experience for college grads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mattress Firm Store Manager in Orlando, FL
    Former Employee - Mattress Firm Store Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mattress Firm full-time (More than a year)

    Pros

    Strong Corporate culture, excellent thorough training program, continual product training, employee discounts on quality products, and a chance to work for a market leader in the industry.

    Cons

    Retail hours and retail sales environment - even in the medium to large stores, you're waiting for the sale to come to you. Lots of down time. If you need something super high-energy, this is probably not for you.

There are newer employer reviews for Mattress Firm
There are newer employer reviews for Mattress Firm

See Most Recent

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