Mattress Firm - Unbelievable! | Glassdoor
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There are newer employer reviews for Mattress Firm

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Helpful (10)

"Unbelievable!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales in Tucson, AZ
Current Employee - Sales in Tucson, AZ
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Mattress Firm full-time (More than a year)

Pros

If you're young and dumb, and want a first experience in sales, at least you'll make $30k a year.

Cons

Where do I start? Poor management, poor pay, long hours, cult-like atmosphere where you dedicate your life to the company, no true understanding of how to sell mattresses, emphasis on the very young in our society, Instead of investing in the training of professional salespeople and delivery people, this company invests in rapid, unsustainable growth. Think Krispy Kreme! The most complicated pay plan for salespeople in the industry guarantees that everyone will earn the base pay, with the exception of less than 20% of the total employees. Mattress Firm doesn't beat the competition, but buys them out for a payment above market value!

Advice to Management

What advice can one give to speculators who don't give a rip about the employees or the customers? How about get a conscious and read one of the religious texts that talk about compassion and justice. Oh, I guess that isn't part of your money-making plan.

Other Employee Reviews for Mattress Firm

  1. Helpful (1)

    "Good pay...easy work...political"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Houston, TX
    Former Employee - Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mattress Firm full-time (More than 5 years)

    Pros

    Pay was great and the people overall easy to work with...understand where you came from since it will play a part in where you go.

    Cons

    Unless you are part of the inner circle you will not be promoted. If you have no aspirations then this is the place for you...or if you are a yes man.

    Advice to Management

    Look in the mirror...the lack of performance is not caused by an outside source. Hold people accountable for their performance and not the performance of others.

    Mattress Firm Response

    Jun 12, 2014 – Vice President Talent Management

    We appreciate your review and feedback.


  2. Helpful (5)

    "Good start for sales training, management is poor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Nashville, TN
    Former Employee - Sales Manager in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mattress Firm full-time (More than a year)

    Pros

    They do a nice job of training for the sales process and continually train throughout your employment. Job is relatively easy but also boring. You'll sit in a store for hours by yourself for days on end. You can get a mattress for a decent price through a purchasing program.

    Cons

    Boring, Scheduling was terrible, Upper Management told bold face lies, job security is poor unless you're a favorite (you'll be a store manager at one of the highest volume/revenue generating stores for one quarter and then get shoved to a low volume/revenue generating store without any notice), & poor work-life balance. Open stores within a couple miles of each other and expect each store to continue to perform to same level. Would not suggest working in the Nashville market. Employees have been leaving hand over foot in the last few months.

    Mattress Firm Response

    Jun 12, 2014 – Vice President Talent Management

    Thanks for your feedback-- we appreciate it.

There are newer employer reviews for Mattress Firm
There are newer employer reviews for Mattress Firm

See Most Recent

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