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Mattress Firm

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Mattress Firm

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Employee Review

  1. 5.0
    Current Employee, less than 1 year

    Great place to work

    Jan 9, 2023 - Sleep Expert 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Way much less stress than my last job!!!!

    Cons

    None that I can see as of now

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  1. 5.0
    Current Employee, more than 3 years

    Great company to work for

    Jun 6, 2023 - Sleep Expert in Avon, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Helping people every day, you’ll learn a lot about sleep, sales, marketing and there is room for advancement.

    Cons

    Retail hours, all hands on deck for weekends and holidays, bonus structure for management isn’t get and has decreased in my time here

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  2. 1.0
    Former Employee

    If you like a tablet this could be for you

    May 25, 2023 - Sleep Expert 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Need a job and money

    Cons

    The way the company operates. Your commission percentage is made off of the profit on the sale. So the representative is incentivized to charge more to the customer and is penalized to give discounts. In my area was very hypocritical. I was refused time off for my vacation I earned. If you need to call in sick I was told I have to show up to work and find somebody to cover. if you don't make your goal you will get fired. if you don't work 6 days a week you could get fired. You will work every holiday and every weekend with little to no support or resources. Bottom line they only care about the dollar and their corporate profit sharing. The warehouse in my area was not good. They could ruin your deal and disrespected us and the driver's had issues because it was outsourced and there were fights and was not good. My district manager made my job worse. I truly believe he was prejudiced toward his own race and his own gender. Could be they just want to recycle employees that way you never use your benefits. They don't care what kind of money you're making it's only about them the corporation. I think the tablets are so they can hire a minimum wage people and have them do a routine and then recycle them with somebody new. No comment to the employee you matter as nothing. Sanitizing and cleaning the store is a personal preference it's not a company held standard only in word not indeed. Yhe computer system not good.

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