Mazuma Credit Union - They buy what the sell | Glassdoor
There are newer employer reviews for Mazuma Credit Union
There are newer employer reviews for Mazuma Credit Union

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"They buy what the sell"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Member Service Representative in Kansas City, MO
Former Employee - Member Service Representative in Kansas City, MO
Recommends
Approves of CEO

Pros

Management at all levels that I encountered were very up beat and professional. They really do buy into the credit union way of business, with passion.

Very fluid culture. Due in large part to the ease of access to feedback mechanisms .

They care about their members (customers), and they're constantly trying to make the business process better.

Cons

Poor experiences with Human Resources leadership.

Advice to Management

Keep growing that footprint.

Other Employee Reviews for Mazuma Credit Union

  1. "Teller"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I loved the people i loved the work and I loved everything. It was a good time and the benefits were good

    Cons

    Long work hours hard to focus at times


  2. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Agent in Lees Summit, MO
    Current Employee - Universal Agent in Lees Summit, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mazuma Credit Union full-time (Less than a year)

    Pros

    Yearly bonus
    Lot's of non work events such as happy hours & pic nics

    Cons

    There is a constant battle of whether the company wants to be laid back or professional
    Any major changes are much more stressful due to a lack of communication
    Secret shop program absolutely sucks & isn't well thought out
    My current manager makes me dread everyday going into work
    CEO is distant from anyone that is not at headquaters
    There is such a disconnect from the culture at headquaters & the branches
    Every time I get close to a promotion there is something new or added I have to do

    Advice to Management

    Get rid of the secret shop program, or at least modify it
    Make the culture of Mazuma flow from HQ all the way to the branch
    Make major changes much more clear to members so it takes some of the stress off the team
    Pay better for UA1 if it takes forever to get to UA2. For what I am doing now I could easily be making $16 an hour somewhere else & I am making $13.34 an hour.

There are newer employer reviews for Mazuma Credit Union
There are newer employer reviews for Mazuma Credit Union

See Most Recent

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