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Medallia

Engaged Employer

Medallia

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Employee Review

  1. 1.0
    Former Employee

    Arrogant Leaders w/No Chemistry

    Jun 29, 2022 - Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is great Product is great Non recoverable draw is great Extended team you meet at training can be hilarious and great

    Cons

    Leadership in remote offices were the absolute worst and if you didn’t immediately mesh with them you were black balled, with no chance of survival. Not worth your time.

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    4 people found this review helpful
  1. 5.0
    Former Employee, less than 1 year

    Good Place to Work

    May 10, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Supportive team, good management, good product

    Cons

    Very large sales team if that's not what you want

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  2. 4.0
    Current Employee, more than 1 year

    Sell The Dream, Service The Nightmare

    Jul 30, 2022 - Customer Success in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Good work-life balance -Fully remote work life is encouraged and supported -Equitable pay for some positions -Good people in HR that genuinely care for employee well-being -Lots of smart people at Medallia -Plenty of opportunity for CSMs to get in front of customers and shine

    Cons

    -Operates in seemingly constant state of chaos despite being a 21 year old company -CEO is a pure sales guy who brags about his toys and homes in all-hands meetings as a way to inspire the sales masses -More celebration and focus on Formula 1 marketing partnerships than things that actually matter...like our customers. -Tons of turnover and attrition since company went private in '21, massive loss of institutional knowledge -Customers are sold the dream scenario for products without realizing they need to invest in services hours, then CS is left to deal with the nightmare fallout post purchase -Medallia continues to buy other companies with no focused vision or outcome aside from potentially going public again in a few years(?)

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    3 people found this review helpful

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Medallia Photos

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Medallia photo of: The Escape Game Champions
Medallia photo of: Talent Ops is back together
Medallia photo of: Team APAC
Medallia photo of: People and Culture
Medallia photo of: Team project
Medallia photo of: I am a Medallian
Medallia photo of: Another awesome podium, 2nd place in the Val-d’Isere downhill for Breezy Johnson.
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