Mercer - It's was really good | Glassdoor
There are newer employer reviews for Mercer
There are newer employer reviews for Mercer

See Most Recent

Helpful (1)

"It's was really good"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Client Service Analyst in Houston, TX
Current Employee - Client Service Analyst in Houston, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Mercer full-time (Less than a year)

Pros

Good company to work for

Cons

A lot of work and overtime. Hard to balance

Advice to Management

None

Other Employee Reviews for Mercer

  1. "Senior Actuarial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Actuarial Analyst in Los Angeles, CA
    Current Employee - Senior Actuarial Analyst in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercer full-time (More than 3 years)

    Pros

    Excellent exposure to challenging projects. Opportunities to learn about general structure of employee benefits. Great office atmosphere and culture.

    Cons

    Very set promotion stucture for entry level positions.


  2. Helpful (1)

    "Good entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Norwood, MA
    Former Employee - Customer Service Representative in Norwood, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mercer full-time (More than a year)

    Pros

    Mercer officers a generous benefits package and most of the people who work there are likable. Being a CSR is definitely a good entry level job, but something that most people would not want to do for the long run.

    Cons

    They struggle with employee recognition, but I believe they're working to improve this. They also aren't very understanding of emergency situations, even if it is a one time thing. This is mostly due to them needing you there to make their queue. Mercer is very strict on statistics, which causes many to complain. However, people should know what they're getting into with a customer service job in a call center, and stop complaining.

    Advice to Management

    Stop mixing business with your personal life.

There are newer employer reviews for Mercer
There are newer employer reviews for Mercer

See Most Recent

Work at Mercer? Share Your Experiences

Mercer
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or