MetroPCS - Nice co-workers, but too many CRAZY customers! | Glassdoor
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There are newer employer reviews for MetroPCS

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"Nice co-workers, but too many CRAZY customers!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Key Holder in San Francisco, CA
Former Employee - Key Holder in San Francisco, CA
Positive Outlook

I worked at MetroPCS full-time (More than a year)

Pros

I worked for them before they merged with T-mobile and I always enjoyed my experiences with upper management. The company provided a lot of training and employee expectations were very clearly stated.

Cons

The customers were CRAZY! My life was threatened on multiple occasions and we had to have a security guard on duty at all times because of all the insane people that visited the store.
There was a lot of micromanaging (about 1/3rd of the employees were "managers."

Advice to Management

Stop micromanaging.

Other Employee Reviews for MetroPCS

  1. "Was cut loose without warning after being told repeatedly my work was very good, then stepped on unknown/hidden landmine"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Business Analyst in Richardson, TX
    Former Contractor - Senior Business Analyst in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MetroPCS as a contractor (Less than a year)

    Pros

    Decent corporate office in Richardson. Some good people.

    Cons

    Much change and uncertainty due to acquisition by T-Mobile. Lots of politics like is typical in IT and in Telcos.

    Advice to Management

    Get over your insecurities and politics. Wake up and reward good ideas and good performance. (or just keep messing things up and then hop jobs as Telco execs and mgrs. often do).


  2. "I came in the begining when it first opened up in new york city"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Brooklyn, NY
    Former Employee - Key Holder in Brooklyn, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at MetroPCS full-time (More than a year)

    Pros

    Great paycheck salary plus commission. Mangement team will train you and show you the ropes. You will meet alot of people and go to alot of meeting about the discontinued products and new product promotions. It easy to get to know they other employees because they transfer you alot about store to store.

    Cons

    Mangement is disorganized, lack of communication, work about of hours. Have to put of with corporate problems. Not alot promotions within. The dont really care about they employees.

    Advice to Management

    get it together.

There are newer employer reviews for MetroPCS
There are newer employer reviews for MetroPCS

See Most Recent

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